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Job requirements
Essential
25 listedRequirements the employer expects applicants to meet.
- General
Current, full UK driving license.
- General
Own car, or daily access to car.
- Personal Qualities
Willing to embrace a new challenge and thrive in that environment.
- Personal Qualities
Excellent interpersonal skills.
- Personal Qualities
Flexibility in approach and working practice.
- Personal Qualities
High-level listening & communication skills.
- Personal Qualities
Understands and demonstrates confidentiality.
- Personal Qualities
Ability to organise workloads.
- Personal Qualities
Commitment to Equality, Diversity and Inclusivity.
- Personal Qualities
Able to work on own initiative.
- Personal Qualities
Excellent team-working ethos.
- Personal Qualities
Empathetic to the needs of others.
- Personal Qualities
Tactful and diplomatic approach to problem solving.
- Personal Qualities
Caring/compassionate nature.
- Personal Qualities
Demonstrable ability to be multi-tasked.
- Personal Qualities
Ability to prioritise workload and maintain delivery.
- Previous Experience
Minimum of six months experience of working within administration in an operational environment.
- Formal Qualifications
Minimum of English & Mathematics GCSE at Grade C and above.
- Specific Abilities, Knoweldge, Aptitude
Excellent understanding of operational requirements to achieve customer/patient care, particularly in a fast-paced and dynamic environment.
- Specific Abilities, Knoweldge, Aptitude
High level of computer literacy.
- Specific Abilities, Knoweldge, Aptitude
Working knowledge of ‘Windows’ based software packages including Word, Outlook & Excel.
- Specific Abilities, Knoweldge, Aptitude
Ability to understand and employ new work systems / software.
- Specific Abilities, Knoweldge, Aptitude
Excellent written/verbal communication skills.
- Specific Abilities, Knoweldge, Aptitude
Ability to follow explicitly written protocols and procedures.
- Specific Abilities, Knoweldge, Aptitude
Ability to communicate effectively and professionally via multiple media – telephone, text, email, in-person.
Desirable
Not listed in the available specification.
Job overview
North West Ambulance Service is looking to recruit a full-time, permanent Rostering Coordinator based in Liverpool, as part of the Cheshire & Merseyside Area Rostering Team.
Main duties of the job
You will have responsibility for resource planning ambulances and rapid response vehicles, by the advanced allocation of daily shifts for operational ambulance personnel ensuring effective cover of all resources.
Facilitating short notice cover for absences, which can occur with less than 24 hours’ notice, using overtime and bank colleagues.
The management of, and maintaining and recording of staff hours/shifts on to the global rostering system including planned shift hours, overtime, annual leave, requests for special leave, sickness absence and training.
You will be required to work in partnership with the other rostering co-ordinators sector administration officer and Senior Paramedic team in the sector to ensure cover for all contingencies as required.
To ensure effective continuation of rota cover for all groups you will support the whole sector when required.
You will also produce performance and management information and provide administration and clerical support to the leadership team in the area.
You will report directly to the Group Operations Manager.
Detailed job description and main responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
We aim to complete the shortlisting process on 12/10/26, which interviews due to take place on 23/10/26.
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
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Applying for this NHS job
This advert is for Resource Coordinator with North West Ambulance Service NHS Trust in Bolton, England. It is listed as a Band 4 Coordinator (discipline unspecified) role. The advertised salary is £28,392 - £31,157 Per annum. The contract type is Permanent. The application deadline is 11 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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