Registration and Referrals Administrator

Job overview

This job is based in Endoscopy Department at St George's hospital in Tooting and is a key support for the delivery of the endoscopy patients’ diagnostic service. The post-holder will provide a wide range of administrative support services and will be expected to be able to act on their own initiative in many areas. A significant part of this role is to be able to communicate effectively with clinicians, nurses and administrative team members.

Main duties of the job

The registration administrative role is essential to the smooth running of the Endoscopy service. The post-holder will work as part of the multi-disciplinary team and have responsibility for providing a high quality administrative and clerical service.

The post-holder will be responsible for the registering of referrals, ensuring their triage, and adding patients onto endoscopy waiting list. Also registering follow up diagnostic referrals onto the system after their initial procedure.

The post holder will be required occasionally to cover reception and notes prepping at St George's hospital, at Nelson's Health Centre or Queen Mary's Hospital.

Detailed job description and main responsibilities

The post-holder will be responsible for the registering of referrals, ensuring their triage, chasing clinicians for vetting of referrals received via emails and re-registering patient on endoscopy waiting list daily. A crucial part of this role is to check ems/ Medilogic reports to ensure an order was raised within timely manner.

The post -holder will also be responsible for the maintenance of the endoscopy administrative rooms (reporting IT issues or estate faults/ repairs).

The post -holder will be occasionally required to cover reception or prepping of the patients’ notes across our three sites – St George’s Hospital in Tooting, The Nelson Health Care centre in Wimbledon and Queen Mary’s Hospital in Roehampton.

The working hours are non-negotiable, Mondays to Fridays 9am till 5pm.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.