Referral Booking Team Clerk

Job overview

Our dedicated team are seeking to recruit an organised and methodical individual to join our busy 2WW (2 week wait) Referral Booking Team.

As the successful candidate, you will have an ability to work in a systemic and methodical way either under direction or on their own initiative, be friendly and conscientious and have excellent communication skills. Attention to detail is of the utmost importance, as is the ability to remain calm under pressure.

Much of the work is computerised and therefore good IT skills are essential along with the ability to use Microsoft Office.

Main duties of the job

Operating the Trust’s booking process involving administration of

• utpatient waiting lists and scheduling of new 2WW outpatient

appointments.

Ensuring optimum use of respective outpatient clinics and compliance

with relevant policy and procedure.

Operate the national e-Referral system, ensuring capacity is utilised

effectively and efficiently.

Register and process outpatient referral letters through the various

means of receipt into the hospital.

Ensure that laid down procedure is followed in compliance with

Caldicott recommendations, Health Records Management and Patient

Administration Policy and procedural guidance.

Assist the 2WW Cancer Referral Co-Ordinator to process referrals.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information about this role.