Recovery Support Worker

Job overview

Join the North East Wandsworth Integrated Recovery Hub (IRH) and become part of a dynamic, compassionate and recovery focused community mental health team. This is an exciting opportunity for a motivated Recovery Support Worker who is passionate about supporting people with complex mental health needs to live meaningful, independent lives within their local community.

Working alongside a multidisciplinary team of nurses, social workers, occupational therapists, psychiatrists, psychologists and peer support workers, you will play a key role in building therapeutic relationships, promoting recovery and helping service users achieve their personal goals. No two days are the same; the role offers a varied and rewarding mix of direct clinical support, community-based work and collaborative care planning.

We are looking for someone who is empathetic, resilient, organised and committed to delivering person-centred care. You will need excellent communication skills, a proactive approach to problem-solving and the ability to engage positively with individuals from diverse backgrounds.

In return, we offer a supportive team culture, regular supervision, opportunities for learning and development and the chance to make a genuine difference in the lives of people experiencing mental health difficulties. If you are looking for a rewarding role where your contribution is valued and where you can develop your career within a forward thinking NHS organisation, we would love to hear from you.

Main duties of the job

As a Recovery Support Worker, you will work closely with people experiencing a range of mental health difficulties, supporting them on their recovery journey and helping them to achieve greater independence and wellbeing. You will build positive therapeutic relationships with service users, providing practical and emotional support both within community settings and through regular contact with individuals, their families, carers and partner agencies.

The role involves supporting service users to identify and work towards their recovery goals, encouraging engagement with treatment, promoting social inclusion and helping individuals access local resources and services that enhance their quality of life. You will contribute to the delivery of person-centred care, working collaboratively with colleagues across the multidisciplinary team to ensure that support is responsive to individual needs and strengths.

We are looking for someone who is compassionate, reliable and able to engage effectively with people from diverse backgrounds, including those who may find services difficult to access. The successful candidate will demonstrate strong communication and interpersonal skills, a flexible and proactive approach and the ability to work independently while remaining an effective member of a supportive team. A commitment to recovery-focused practice, equality and delivering high-quality care is essential.

Detailed job description and main responsibilities

• Working autonomously within the parameters of the role leading on implementing the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
• Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support
• Supporting the patient’s management of care needs through:

a. Initial data collection

b. Monitoring of individual service user / patient progress

c. Feedback and discussion

d. Producing reports and in-care reviews

e. Devising a plan of care and interventions supervised by a Registered Nurse.

• In a junior leadership role leading on and directing junior to staff in providing hands-on care to service users including:

a. Undertaking 1-1 engagement with service users in an honest, open and non-judgmental way.

b. Recognising and valuing service users as individuals, acknowledging the importance of always maintaining the service user’s respect and dignity and ensure that the care provided respects equality and diversity.

c. Contributing to the development of care plans that reflect service user needs and relevant patient care documentation working in partnership with service users, wider MDT and friends/relatives/significant others.

d. Escalating any concerns to relevant Health Care Professional.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.