Recovery Navigator (suitable for Assistant Psychologists) Swindon 37h

Job summary

We are taking positive action to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients that we support. We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply as these groups are currently under-represented at Second Step. To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidates skills and qualities. We are recruiting a Recovery Navigator to join our Intensive Outreach Team (IOS) in South Wiltshire. IOS provides short-term, intensive, psychosocial support to people being discharged from AWP Intensive Services to their GP.

Main duties of the job

The IOS Recovery Navigator role is a great fit, for an applicant pursuing experience relevant to a clinical psychology field but also lends itself to anyone who is passionate about supporting those with acute mental health presentations and has some form of training/experience relevant to acute/higher risk populations.

About us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Details

• Date posted: 03 September 2026
• Pay scheme: Other
• Salary: £26,056 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: SEC1228329
• Job locations: Pinetrees Community Centre, The Circle, Swindon, SN2 1RF, United Kingdom

Job responsibilities

Work as part of an integrated system alongside AWP Intensive Services, contributing to the delivery and ongoing development of the IOS model through collaborative practice and reflective learning, within agreed role boundaries. Build and maintain effective professional relationships with colleagues across IOS, AWP Intensive Teams and relevant partner agencies, communicating clearly, sharing information appropriately and contributing to joined-up, person-centred support. Meet with individuals face to face, online and over the phone to provide support. Complete support conversations with the client. This conversation is a person-centred intervention to assess what matters to a person with regard to their life, support needs, goals, strengths, and desired outcomes whilst addressing their concerns. The conversation includes the Dialog+ tool that helps to monitor outcomes. Provide outreach, PAT-informed and personalised support to individuals face-to-face, responding flexibly to acute mental health distress, crisis presentations and fluctuating levels of risk e.g. stabilisation and grounding techniques, crisis management and effective coping skills, safety planning, identifying networks of support. Contribute proactively to handovers and MDT discussions within the IOSAWP system, sharing observations, risk concerns and progress, and supporting shared risk formulation and crisis planning across services.