Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Skills
Ability to prioritise own workload and work to tight deadlines
- Skills
Ability to deal effectively with confrontational/challenging situations
- Skills
Good written communication skills and good telephone manner
- Skills
Ability to transfer information accurately
- Skills
Ability to work as part of a team
- Skills
Keyboard skills
- Knowledge
A good understanding of confidentiality , data protection and attention to detail
- Knowledge
Good knowledge of computer systems and ability to transfer information accurately
- Experience
Experience working in an office environment
- Experience
Previous clerical experience
- Experience
Experience of working in a customer care environment
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge of CRIS, PAS and EPR
- Experience
Experience of working with the Public preferably working in a hospital environment
- Qualifications
ECDL
Job overview
Applications are invited for an enthusiastic people who are patient and customer focused, to join our Radiology team at Salford Royal Hospital as a Receptionist/Clerical Officer.
You will be required to provide clerical support within a very busy department, and you must be hard working and flexible. This post is varied, and we therefore seek a self-motivated person with good communication, organisational and interpersonal skills
Hours available are 37.5, these hours may involve working weekends. Please state which hours you would be interested in.
You will be committed to providing a high-quality service and understand fully the Trust Values when always dealing with the public and staff. In return we offer excellent opportunities for personal and professional development.
The Trust is committed to 7 day working which may be incorporated into this post.
Main duties of the job
- Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- You need to have the confidence to speak face to face or over the telephone to deal with the patient’s needs, this can include booking appointments
- To use and access CRIS and be able to attend patients on reception desks
- Book appointments for patients as and when required
- Deal with enquires of a sensitive nature
- Attend Departmental meetings as and when required
- Access Patient Administration System when required to accurately record and collect patient data, ensuring errors are clearly identified and corrected including patient demographics
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
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Applying for this NHS job
This advert is for Receptionist/Clerical Officer with Northern Care Alliance NHS Foundation Trust in Salford, England. It is listed as a Band 2 Clerical officer role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 27 Oct 2026.
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