Receptionist/Clerical Assistant

Job summary

An exciting opportunity has arisen to join our friendly team at The Rotherham NHS Foundation Trust (TRFT). We are looking for an enthusiastic and motivated individual with excellent interpersonal skills to work as a Receptionist/Clerical Assistant for the Acute Medical and Short Stay Medical Units both located on B level on our main site.You will be an integral member of the team, working on our busy reception areas welcoming and registering Patients upon arrival to our wards and complete other administrative tasks, relevant to the position. You will be working closely with our Nurses in charge assisting in creating a Patient focussed environment maintaining dignity and confidentiality at all times.You should have experience working in a clerical role, have a professional attitude, and be able to work flexibly in a busy and often a demanding role. Our AMU reception is manned 24/7 so you will be able to work a variety of different shift patterns on rotation, including weekends, public and bank holidaysYou will ideally have experience of working in a hospital reception environment and be familiar with administrative processes and practices.For more information, contact Janice Beesley - Admin Team Leader on 01709 427606 or janice.beesley@nhs.net.

Main duties of the job

Duties include but not exclusive to are:

Welcoming and registering Patients upon arrival to the ward.

Updating personal details and contact details.

Update Patient movement on EPR systems in an accurate and timely manner.

Deal with both face to face, email and telephone enquiries.

Communicate with co-ordinators and site professionals to ensure Patient flow is kept moving throughout the Hospital.

Support our clinical team with administrative tasks.

Report faulty medical equipment and IT issues.

General office duties including scanning, photocopying and filing.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk

All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship

Details

• Date posted: 20 October 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 a year per annum, pro rata
• Contract: Permanent
• Working pattern: Full-time
• Reference number: C9165-26-06-016a
• Job locations: The Rotherham NHS Foundation Trust, Moorgate Road, Rotherham, S60 2UD, United Kingdom

Job responsibilities

Please see attached job description and person specification for full details of the role and responsibilities.