Job summary
We are looking for an enthusiastic, flexible, and self-motivated person to join our friendly Reception Team at the Bitterne Health Centre.
The successful candidate will have a caring and courteous manner and enjoy working with and meeting people. You will be working within the Estates Team and working in liaison with clinicians, patients and visitors You will need to be resourceful, organised and capable of delivering high quality support to busy services during challenging times
You will work alongside multidisciplinary colleagues, working with clinical colleagues and service managers. You will work as part of the reception team but also autonomously and will be responsible for managing your own workload.
If you are organised and looking for a new challenge in a truly rewarding environment, then please apply today!
Main duties of the job
To provide a welcoming friendly approachable comprehensive and efficient front of house reception for visitors and staff at the Bitterne Health Centre.
To direct patient and visitors to the correct waiting areas.
To keep the reception areas safe clean and tidy at all times.
To report any maintenance issues as they occur.
To be responsible for smooth running and bookings of the hot desk rooms and consultation rooms.
To respond to and answer all incoming telephone and face to face enquiries.
To effectively prioritise own workload whilst maintaining confidentiality and diplomacy at all times both independently or as part of a team.
To carry out other duties as necessary to meet the changing needs of Hampshire and Isle of Wight Healthcare NHS Foundation Trust in accordance with management requirements and appropriate to banding.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
- Date posted: 01 June 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year Based on full time hours
- Contract: Permanent
- Working pattern: Full-time, Job share, Flexible working
- Reference number: 348-COR-11542
- Job locations: Bitterne Health Centre, Commercial Street, Southampton, Hampshire, SO18 6BT, United Kingdom
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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This advert is for Receptionist/Cashier with Hampshire and Isle of Wight Healthcare NHS Foundation Trust in Southampton, South East, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 14 Jun 2026.
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