Job overview
We have an exciting opportunity for a cheerful, friendly and patient focused individual to join our team of experienced and efficient Receptionist/Admin Assistants and the wider administrative and clerical team at Alexandra House, St Austell supporting the Restormel Community Mental Health Team and Dementia in Older People's Mental Health Service. The post holder should demonstrate a caring and sensitive approach to their work and be able to communicate clearly and professionally with colleagues, patients, carers, the general public and representatives from other hospitals and organisations. This is a part-time post working 15 hours per week, Monday & Tuesday 08:45 to 17:00
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Main duties of the job
The post holder will be required to provide a comprehensive service as part of the administration team, the Receptionist/Admin Assistant will provide the public face of the Integrated Community Mental Health Team (ICMHT) and Dementia in Older People’s Mental Health Service (DOPMH) assisting service users, their families and carers, and all other professionals, as well as providing general reception duties, taking telephone calls, and using electronic systems, with a high degree of accuracy, always ensuring efficient and effective levels of service, on a daily basis.
There will be extensive liaison with service users, GP’s, clinical staff within the service and the general public, providing an excellent customer service to facilitate efficient and sensitive communication. Information received may be of a confidential or sensitive nature and will require courteous and diplomatic handling.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
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Applying for this NHS job
This advert is for Receptionist/Admin Assistant with Cornwall Partnership NHS Foundation Trust in Bodmin, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Pro Rata. The contract type is Permanent. The application deadline is 21 Jun 2026.
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