Receptionist

Job overview

We are seeking a motivated and enthusiastic person with a keen eye for detail to join our UCLH- Mortimer Market’s Outpatients administration team Acting as a first point of contact for patients attending the department you will be checking patients into their attending clinics, dealing with associated queries and working amongst a team delivering a high level of customer service.

Main duties of the job

The successful applicant should be proactive and have excellent communication, good IT skills, be able to use initiative, and prioritise workloads for themselves and others to accommodate changing demands within the team and Outpatient service.

They will have key working relationships with all members of the administrative and clinical teams including nursing and medical staff, allied health professionals and support workers. They will act as the first point of contact (in phone and in person) in communication with patients, relatives and GPs and other external hospital staff / tertiary referrers.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via HealthJobsUK and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you have not heard from us within 4 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.