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Job requirements
Essential
13 listedRequirements the employer expects applicants to meet.
- Qualifications
GCSE / O levels in Maths and English Language, or Science or equivalent
- Qualifications
Proficiency in written and spoken english
- Skills and Abilities
Accuracy and attention to detail
- Skills and Abilities
Able to communicate information accurately
- Skills and Abilities
Able to follow written methodologies and/or protocols
- Skills and Abilities
Basic computer skills
- Skills and Abilities
Organised and methodical
- Skills and Abilities
Able to work as part of a team
- Skills and Abilities
Awareness of health & safety issues
- Skills and Abilities
Able to strictly follow protocols and procedures
- Knowledge and Experience
Experience within an administration role
- Other relevant requirements
Good manual dexterity
- Other relevant requirements
Able to perform light physical work
Desirable
2 listedAdditional qualities the employer would prefer.
- Knowledge and Experience
Previous reception experience
- Knowledge and Experience
NHS experience
Job overview
To be an efficient and flexible member of the SWL Pathology team providing consistently high quality and professional service to all users of the service. The specific aim of the Receptionist role is to provide a comprehensive reception service.
- To act as a primary contact for SWL Pathology, portraying a positive image of SWL Pathology to all visitors. 2. To carry out receptionist duties, greeting and directing visitors and arranging for collection from reception where necessary. 3. To make SWL Pathology’s first point of contact a welcoming one. 4. To contribute to the efficient and effective running of SWL Pathology.
Main duties of the job
- To answer telephone enquiries, take messages and ensure prompt delivery to the correct person.
- To help patients/members of the public, stakeholders and contractors access our services and find the right information/place.
- To deal with internal and external enquires to the department, including providing results where appropriate.
- To sort departmental mail and reports.
- To prepare and type letters, reports and other documents.
- To record communications with the department as required
- To maintain a record of results issued by telephone or email following a telephone enquiry.
- To implement quality control systems within the office.
- To photocopy and send emails as required.
Detailed job description and main responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
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Applying for this NHS job
This advert is for Receptionist with St George's University Hospitals NHS Foundation Trust in London, England. It is listed as a Band 2 Receptionist role. The advertised salary is £31,066 Per annum pro-rata incl HCAS (inner). The contract type is Permanent. The application deadline is 16 Nov 2026.
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