Job requirements
Essential
7 listedRequirements the employer expects applicants to meet.
- Skills
The ability to prioritise tasks effectively with some direction
- Skills
Computer literate, with experience of using a keyboard
- Skills
Knowledge of confidentiality and data protection principles
- Skills
Demonstrates interpersonal, verbal and written communication skills
- Experience
Knowledge of a full range of IT/Patient administration systems
- Experience
Experience of customer care
- Qualifications
Good general education with GCSE or equivalent in English at grade C or above.
Desirable
5 listedAdditional qualities the employer would prefer.
- Skills
Evidence of ability to prioritise workload with some direction
- Skills
Able to identify when to seek advice and escalate complaints/problems
- Experience
Knowledge of patient administration work in a healthcare setting
- Qualifications
ECDL or equivalent.
- Qualifications
NVQ level 3 in Business Administration or Customer Care or equivalent.
Job overview
Theatre Receptionist
A full-time substantive vacancy has arisen for a receptionist within the Operating Theatre department at Epsom Hospital.
Main duties of the job
The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.
Based in theatres, the post holder will be the point of contact for all administrative and clerical issues relating to patients within the department.
The post holder will provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are able to be treated in the right place, by the right person, at the right time.
The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Receptionist with Epsom and St Helier University Hospitals NHS Trust in Carshalton, England. It is listed as a Band 3 Receptionist role. The advertised salary is £30,630 - £32,346 pa incl HCAS Outer pro rata. The contract type is Permanent. The application deadline is 05 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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