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Job requirements
Essential
7 listedRequirements the employer expects applicants to meet.
- Essential
Good standard of education, including English and Mathematics.
- Essential
Excellent communication and customer service skills.
- Essential
Good organisational, administrative and IT skills.
- Essential
Ability to prioritise workload and work effectively in a busy environment.
- Essential
Previous experience in a reception, customer service or administrative role.
- Essential
Understanding of confidentiality and data protection principles.
- Essential
Understanding of the importance of customer care and patient experience.
Desirable
2 listedAdditional qualities the employer would prefer.
- Essential
Experience using computerised booking or information systems.
- Essential
Awareness of patient pathway processes and accurate appointment management.
Job overview
We are seeking to appoint a Receptionist to join the Children's Outpatients team at Oxford Children's Hospital.
Based at the John Radcliffe Hospital, the successful candidate will work within the main Children's Outpatients Reception, providing a professional and welcoming service to patients, families and visitors attending appointments across all Paediatric specialties. The role is central to the patient journey and involves managing appointments, responding to enquiries, supporting patient pathways and ensuring the smooth operation of a busy reception environment.
This role would suit an organised, friendly and proactive individual with excellent communication and customer service skills who enjoys working in a fast-paced team environment.
Working hours: Monday to Friday, 09:00 to 17:00.
Main duties of the job
Detailed job description and main responsibilities
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Receptionist with Oxford University Hospitals NHS Foundation Trust in Oxford, England. It is listed as a Band 3 Receptionist role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 27 Nov 2026.
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