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Receptionist (Day Surgery Unit - WBCH Thatcham) - 30 hrs p/w

Royal Berkshire NHS Foundation Trust

Location
Reading, England
Salary
£25,272 pro-rata per annum
Profession
Administrative and IT
Grade
Band 2
Deadline
14 Jun 2026
Contract Type
Permanent
Posted Date
29 May 2026

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Job overview

Band 2 Receptionist (Day Surgery Unit - WBCH Thatcham)

This is a part-time post for 30 hours per week.

PLEASE NOTE: This post is based at West Berkshire Community Hospital, London Road, Benham Hill, Thatcham, RG18 3AS.

The receptionist is responsible for performing complex administrative functions and also responsible for receiving patients and visitors attending the day surgery unit, taking ownership of escalated administrative issues where appropriate.

The receptionist works in close partnership with medical, nursing and secretarial staff to ensure the smooth running of the Day Surgery Unit.

Main duties of the job

  • To act as a receptionist to the unit; promote a businesslike, but friendly and supportive role to all visitor and patients attending the unit.
  • To receive phone calls to the unit; take initial action; to liaise with other staff within the Department and Trust as appropriate.
  • To check patients in and out of the department using the EPR.
  • Responsible for keeping the work environment safe and organised.
  • Calling patients the day before surgery to confirm attendance.
  • To assist with the administrative running of the department, photocopying, filing and other general clerical tasks as required.
  • To assist in support and training of new staff where appropriate.
  • To use own initiative when requested by line manager in the management of work processes.
  • Be responsible for the management of own workload.

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

Applying for this NHS job

This advert is for Receptionist (Day Surgery Unit - WBCH Thatcham) - 30 hrs p/w with Royal Berkshire NHS Foundation Trust in Reading, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pro-rata per annum. The contract type is Permanent. The application deadline is 14 Jun 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 May 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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