Job requirements
Essential
28 listedRequirements the employer expects applicants to meet.
- Experience
Experience of ward-based clerical/administration duties
- Experience
Experience of call handling
- Qualifications
GCSE/O Level English
- Qualifications
Computer Literacy
- Additional Criteria
Knowledge
- Additional Criteria
Accurate word processing skills
- Additional Criteria
Knowledge of electronic patient systems
- Additional Criteria
Skills & Abilities
- Additional Criteria
Good organisational skills
- Additional Criteria
Compassionate with excellent interpersonal skills and the ability to communicate effectively with patients, carers and relatives
- Additional Criteria
Ability to listen to others' views and respect individual patient needs
- Additional Criteria
Professional and patient-focused approach
- Additional Criteria
Ability to recognise and manage challenging situations in a calm and professional manner
- Additional Criteria
Able to take instruction and direction and work effectively as part of a team
- Additional Criteria
Ability to record and retrieve information on electronic patient records
- Additional Criteria
Communication Skills
- Additional Criteria
Good standard of literacy and English language skills
- Additional Criteria
Positive and clear verbal communication skills with a good telephone manner
- Additional Criteria
Sound and accurate written communication skills with attention to detail
- Additional Criteria
Ability to use email and internet effectively
- Additional Criteria
Planning & Organising Skills
- Additional Criteria
Excellent organisational skills with the ability to manage own time and prioritise activities
- Additional Criteria
Other Requirements
- Additional Criteria
Willingness to use technology to improve standards of care and patient support
- Additional Criteria
Open-minded and able to treat colleagues, patients, carers and relatives with dignity and respect
- Additional Criteria
Intuitive and caring nature
- Additional Criteria
Commitment to equality, diversity and inclusion
- Additional Criteria
Ability to demonstrate awareness, accountability and responsibility
Desirable
5 listedAdditional qualities the employer would prefer.
- Qualifications
Typing Skills
- Qualifications
GCSE/O Level Maths
- Additional Criteria
Proficient typing and keyboard skills.
- Additional Criteria
Knowledge and experience of using databases.
- Additional Criteria
Experience of supporting or participating in service improvement and quality improvement initiatives.
Job summary
- To provide a friendly, effective reception, advice and information service to patients, colleagues and visitors to the Cardiac Cath Lab.
- Support and assist the nursing staff and contribute to the care
- To maintain electronic patient records, including the use of MAXIMS, EPRO, the ward shared drive and data entry onto the ward database.
- To support the organisation in achieving excellence in everything that we do by embedding and promoting the Trust values working towards providing outstanding care.
Main duties of the job
- Provide reception and administrative support for the Cardiac Cath Lab.
- Act as the first point of contact for patients, visitors and staff.
- Maintain accurate electronic patient records and activity data.
- Support performance reporting, governance and income recovery through accurate data capture.
- Coordinate patient appointments, admissions, transport and enquiries.
- Facilitate effective communication across the multidisciplinary team.
- Support patient flow and the efficient running of the department.
- Assist with stock management and general departmental administration.
- Contribute to service improvement and digital transformation initiatives.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
- Date posted: 08 October 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time
- Reference number: 184-OL-OR-5996
- Job locations: Musgrove Park Hospital, Musgrove Road, Taunton, Somerset, TA1 5DA, United Kingdom
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
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Applying for this NHS job
This advert is for Receptionist-Cath Lab with Somerset NHS Foundation Trust in Taunton, England. It is listed as a Band 2 Receptionist role. The advertised salary is £25272.00. The contract type is Fixed-Term. The application deadline is 15 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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