Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Experience
Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience
Experience of working with the general public, being sensitive and empathic in distressing situations.
- Experience
Ability to work as part of a team.
- Experience
Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Experience
Previous medical or healthcare receptionist experience is desirable.
Desirable
Not listed in the available specification.
Job summary
Longfield Medical Centre has an opportunity for an enthusiastic and proactive receptionist to join our team on apart-time basis, for 22.5 hours per week, Monday to Friday, 2.00pm - 6.30pm.
The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.
Main duties of the job
The main responsibilities of the role include:
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
Our well-established, semi-rural training practice serves approximately 17,000 patients. We are a CQC rated "Good" practice, who pride ourselves on delivering high-quality, patient-centred care to our local community.
We offer competitive rates of pay, increased annual leave loyalty bonuses, and access to the NHS pension scheme.
Details
- Date posted: 20 October 2026
- Pay scheme: Other
- Salary: Depending on experience dependent on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 30082
- Job locations: Princes Road, Maldon, Essex, CM9 5DF, United Kingdom
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
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Applying for this NHS job
This advert is for Receptionist / Care Navigator with Primary Care Careers in Maldon, England. It is listed as a Receptionist role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 13 Nov 2026.
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