Job overview
Our busy Emergency and Urgent Treatment Care Department is currently seeking Receptionists to work a variety of shifts.
The administration and reception team provide vital support to our patients and clinical staff. If you have good communication skills, work well under pressure, have good clerical and keyboard skills and enjoy working in a team environment, are motivated and very flexible in your working patterns; then we would like to hear from you.
** PLEASE ANSWER THE FOLLOWING QUESTIONS AS PART OF YOUR APPLICATION: **
- What personal qualities/attributes do you have that you feel will be beneficial to this post?
- Give details of where you have worked with members of the general public together with an example of when you have demonstrated good customer care and relation skills
- Describe a confrontational situation you have experienced. How did you deal with the situation and what was the outcome?
Interview date: 23rd June 2026
Main duties of the job
The successful applicant will possess:
- Good IT skills
- Excellent customer service skills
- Manage own workload whilst effectively prioritising tasks
- Ability to work within a demanding environment, demonstrating a confident approach to difficult situations
- Excellent team player with good communication skill
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
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Applying for this NHS job
This advert is for Receptionist Administrator - Emergency Department with University Hospitals Dorset NHS Foundation Trust in Poole, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pa/pro rata. The contract type is Permanent. The application deadline is 11 Jun 2026.
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