Job overview
We are looking for someone who is confident working in a mental health environment and able to communicate clearly and calmly, even in high‑pressure situations. The ideal candidate will demonstrate empathy and professionalism when managing challenging circumstances, work effectively within a multidisciplinary team, and show reliability, strong observational skills, and a commitment to maintaining a safe and supportive service.
Main duties of the job
- Provide a warm, professional welcome to all visitors
- Monitor and control access to the hospital to ensure safety
- Support incident response and liaise with clinical teams
- Manage visitor sign‑in processes and ID checks
- Key and Alarm management
- Perform daily and weekly routine security checks
- Manage incoming calls, post and parcels
- Perform administrative tasks relevant to the role
- Maintain a visible presence to reassure patients and staff
- Follow security procedures and escalate concerns appropriately
Detailed job description and main responsibilities
***Please refer to the full job description and person specification for further details and full specification for this role***
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Applying for this NHS job
This advert is for Reception Security Assistant with Sussex Partnership NHS Foundation Trust in Worthing, South East, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pro rata. The contract type is Permanent. The application deadline is 15 Jun 2026.
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