Job requirements
Essential
6 listedRequirements the employer expects applicants to meet.
- Qualifications
GCSE or equivalent in English, Maths and IT
- Qualifications
Ability to use Microsoft Office confidently and competently (e.g Excel, Word, Outlook etc.…)
- Qualifications
Technical experience of computers
- Qualifications
Ability to work under pressure and demonstrate attention to detail
- Communication Skills
Ability to communicate with people face to face, via email and over the telephone to a high standard
- Personal and People Development
Flexible approach to work
Desirable
2 listedAdditional qualities the employer would prefer.
- Qualifications
Previous experience and knowledge of operating video conferencing and audio-visual equipment
- Communication Skills
Previously worked in a customer facing role
Job overview
An exciting opportunity has arisen for an enthusiastic and dedicated Receptionist to join our team in the Medical Education Centre at Basildon Hospital.
This is a full-time position, Monday to Friday.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No VISA sponsorship available for this role
Main duties of the job
- Act as first point of contact for visitors to the department, providing a welcoming environment, meeting and greeting all visitors and handling their enquiries professionally and helpfully
- Provide an excellent customer care service, including dealing with visitors, telephone and written enquiries for details of meetings, promotions, examinations, activities, training and development sessions and taking action as appropriate
- Liaise with key external organisations to ensure the smooth running of study days and other important events
- Assist with signing-in and refreshments at events
- Ensure any messages are passed to the appropriate person promptly
- Provide assistance in supporting an audio-visual service to meet the needs of the users, ensuring appropriate use of equipment at all times
- Report technical problems and undertake basic maintenance such as replacing microphones and batteries
- Work with internal and external customers to determine their needs for audio visual support during their event
- Support with the set-up of audio-visual equipment for training sessions and meetings
- Configure equipment to ensure it meets the requirements of the event
Detailed job description and main responsibilities
For further information about the role and the essential criteria, please refer to the attached Job Description.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Reception and Support Technician with Mid and South Essex NHS Foundation Trust in Basildon, England. It is listed as a Band 3 Technician (discipline unspecified) role. The advertised salary is £25,760 Per Annum (Pro Rata for Part Time). The contract type is Permanent. The application deadline is 27 Sep 2026.
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