
Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Experience
Have experience of working in client facing roles
- Experience
Experience of working with computer systems to manage bookings or similar.
- Circumstances
Able to work bank holidays or at a weekend on a volunteer/rotational basis to cover gap day service (certain categories of patients need not to have more than 2 days gap in any seven days and we call this provision a ‘gap day’)
- Circumstances
Ability to work non-standard hours between the hours of 8:00 and 20:00 to meet the exigencies of the service as required.
- Circumstances
Able to work flexibly to meet service needs in a fast changing environment which is demanding physically and emotionally.
- Education/Qualifications
General education to GCSE Grade 4 or above or equivalent
- Education/Qualifications
GCSE English Language & Mathematics Grade 4 or above or equivalent
- Skills/Ability/Knowledge
Ability to use initiative and work with minimal supervision
- Skills/Ability/Knowledge
Ability to make decisions, organise and prioritise own workload
- Skills/Ability/Knowledge
Evidence of commitment to customer care initiatives
- Skills/Ability/Knowledge
Computer literate with associated keyboard skills
- Skills/Ability/Knowledge
Demonstrate ability to share information and work collaboratively as part of a team
- Skills/Ability/Knowledge
Ability to organise and maintain records
- Skills/Ability/Knowledge
Commitment to personal development
- Skills/Ability/Knowledge
Good interpersonal skills with particular ability to liaise effectively with multidisciplinary team members using both written and spoken English
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Evidence of previous admin and clerical roles
- Experience
Experience in hospital environment
- Education/Qualifications
Level 3 (or higher) education or training
Job overview
At The Royal Marsden NHS Foundation Trust, we are proud of our international reputation for delivering world-class patient care, education, and research. Through our unique partnership with The Institute of Cancer Research, we have helped create Europe's largest comprehensive cancer centre, driving innovation and excellence in cancer treatment.
We are looking for a motivated, enthusiastic, and compassionate individual to join our friendly and dedicated team of Radiotherapy Aides. This is an exciting opportunity for someone who enjoys working in a busy, patient-facing environment and wants to play an important role in supporting patients throughout their radiotherapy journey.
Main duties of the job
To carry out in a responsible and efficient way the provision of reception duties & clerical support to the radiotherapy department.
Provide patient support as appropriate to assist the patient pathway.
Be able to work flexible hours to support effective service provision.
Detailed job description and main responsibilities
For further information please refer to the job description and personal specification
Provide friendly and professional reception of patients and their escorts.
Record the attendance of patients in the appointment system.
Make bookings for radiotherapy treatments in collaboration with the radiographic staff.
Arrange patients’ appointments and provide summary and assist in arranging hospital transport and outpatient clinic appointments as required.
As a Radiotherapy Aide, you will be a valued member of the radiotherapy team, providing essential administrative, clerical, and reception support. You will help ensure our department remains safe, welcoming, and well-organised while delivering an excellent experience for patients attending treatment.
Often one of the first people our patients meet, you will be a warm and approachable presence, helping to create a positive and reassuring environment during what can be a challenging time in their lives.
What we're looking for
We are seeking someone who is:
- Organised, efficient, and able to work effectively in a busy environment
- Friendly, approachable, and committed to excellent patient care
- An excellent communicator with strong interpersonal skills
- IT literate and confident using digital systems
- Interested in working within a healthcare setting that combines compassionate care with advanced technology
Working Hours
We welcome applications from part-time candidates. The department's routine working hours are Monday to Friday, although there are a small number of weekend shifts each year, which are planned and agreed in advance.
Find Out More
If you would like to discuss the role or find out more about joining our team, please contact:
Sarah Armstrong
📧 sarah.armstrong@rmh.nhs.uk Join us and become part of a team that makes a real difference to the lives of people affected by cancer every day.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Radiotherapy Aide with The Royal Marsden NHS Foundation Trust in Sutton, England. It is listed as a Band 2 Radiographic aide role. The advertised salary is £31066.00. The contract type is Permanent. The application deadline is 30 Oct 2026.
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