Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Skills
Excellent interpersonal and communication skills in order to deal with disciplines on the telephone using empathy and negotiating skills
- Skills
To demonstrate the ability to work to short timescales as and when required to provide an efficient and timely service
- Knowledge
Excellent knowledge of administrative and office procedures
- Experience
Previous clerical experience
- Qualifications
Recognised educational standards, i.e. GCSE ‘O’ Level Grade A-C or equivalent in English Language
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Previous experience of working in a customer care environment
- Qualifications
ECDL
Job overview
We are looking to recruit an enthusiastic, flexible, confident and committed full time, Band 2 Receptionist to join our busy Radiology Department at the Northern Care Alliance. The post will be based at The Royal Oldham Hospital but we could require occasional cover working at Fairfield General Hospital and Rochdale Infirmary.
The position is permanent and is to work 37.5 hours a week.
The hours will vary between 08:00-20:00, Monday - Friday and will include some weekend work with notice given.
There could also be a requirement on occasion to work at other sites with very short notice.
Additional enhancements for unsocial hours/weekend/Bank Holidays are payable
You will be required to provide reception/clerical support within a very busy department, you must be hard working and flexible. As the first point of contact for patients visiting the department, you will be friendly and approachable, ensuring that a positive patient experience is provided from arrival.
Previous applicants need not apply
Main duties of the job
You will assist in providing an efficient, high quality receptionist/clerical support service to the Radiology Department, consisting of attending patients, dealing with referrals on the Computerised Radiology Information System (CRIS), and from GP's, and Out-Patient requesting various scans, dealing with telephone enquiries, scanning, filing, emailing and photocopying. Excellent communication, computer skills and a confident, pleasant approach when dealing with patients and the general public is essential. You must be able to work on your own and to tight deadlines.
A working knowledge of Radiology and of the CRIS computer systems would be advantageous but not essential as full training will be given.
Good keyboard skills are essential.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Radiology Receptionist with Northern Care Alliance NHS Foundation Trust in Oldham, England. It is listed as a Band 2 Receptionist role. The advertised salary is £25,272 per annum. The contract type is Permanent: 7 Day Working week hours may vary between 08.00 - 20.00. The application deadline is 29 Oct 2026.
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