Radiology Receptionist / Administrator

Job overview

To support Radiology staff with all aspects of patient bookings. To be the first line of  contact for patients, visitors and staff to the department. To perform reception and clerical duties as required supporting the Radiology Department.

Main duties of the job

To book in patients, and maintain a record of patients using the in-house radiology computer system and local PAS system (training will be given). To register new patients on Local PAS and RIS systems as required.

To ensure radiology requests are entered on to the RIS system in a timely and accurate manner, cross indexing with RIS and local PAS system, identifying if a procedure is to go on the diagnostic or planned waiting list.

To raise requests on the local PAS system for clinic and book clinic appointments accordingly

Work with the Trusts electronic request system and ensuring all patients are monitored and booked off the electronic request system within the 6 week diagnostic waiting target or within the planned request date.

To answer any telephone queries from patients, other hospitals, G.P.s, other departments within the hospital or re-direct them on to the relevant person or take messages as appropriate.

To escort or direct patients from main waiting area to sub-waiting areas within the department / hospital as required.  Attend to any patient requirements whilst they are in the waiting areas.

To carry out any other duties as may be requested and to provide cover during absence of other reception staff within the department

Please look at the job description for a full overview of duties.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.