
Job requirements
Essential
8 listedRequirements the employer expects applicants to meet.
- CIRCUMSTANCES
Able to travel independently between Group locations where required, with reasonable adjustments considered.
- SKILLS & APTITUDES
Strong Excel and Microsoft 365 skills; accurate data manipulation and presentation; able to investigate discrepancies, apply validation rules and explain findings. Able to learn databases, reporting tools and clinical/corporate systems.
- SKILLS & APTITUDES
Clear written and verbal communication; able to explain detailed information, write guidance, deliver training and challenge inaccuracies constructively.
- SKILLS & APTITUDES
Able to plan and prioritise own workload, deliver defined work packages, use initiative within procedures and recognise when to escalate.
- PERSONAL ATTRIBUTES
Accurate, methodical, curious and service focused. Maintains confidentiality and integrity. Works collaboratively, responds constructively to change and remains calm under pressure.
- Qualifications and Education
Degree-level qualification in information, analytics, health, business or a related field, or equivalent relevant experience. Evidence of continuing professional development.
- WORK RELATED KNOWLEDGE & EXPERIENCE
Working knowledge of data quality, validation, reporting and information governance. Understanding of quality and patient safety in health or social care, or ability to acquire this quickly.
- WORK RELATED KNOWLEDGE & EXPERIENCE
Experience producing management information, dashboards or reports; improving data or reporting processes; handling competing deadlines; and supporting users of an information system.
Desirable
6 listedAdditional qualities the employer would prefer.
- SKILLS & APTITUDES
Experience of Power BI, SQL, Access, automated reporting tools or electronic patient records.
- SKILLS & APTITUDES
Experience presenting to multidisciplinary or senior audiences.
- SKILLS & APTITUDES
Experience coordinating user testing, releases or improvement activity.
- Qualifications and Education
Relevant data, quality improvement, project, systems or training qualification.
- WORK RELATED KNOWLEDGE & EXPERIENCE
Knowledge of PSIRF, LFPSE, CQC requirements and NHS quality governance. Knowledge of risk-management systems such as Datix Web, Datix Cloud IQ.
- WORK RELATED KNOWLEDGE & EXPERIENCE
NHS or social-care experience. Experience of incident/risk systems, national submissions, system testing, training delivery or small projects.
Job overview
The Quality Performance Analyst supports the Quality Teams, reporting through the Business Support Officer, by turning quality, safety, risk and experience data into accurate, timely and useful information. The post holder provides routine and ad hoc analysis, maintains reporting processes, supports the Group’s risk and incident system, and helps colleagues use information to improve services and patient safety.
Working within agreed procedures and priorities, the post holder manages their own workload, resolves standard data and system issues, and escalates complex, high-risk, novel or policy-sensitive matters to the appropriate senior lead. The role works across services and with internal/external system suppliers, commissioners and national reporting platforms as required.
Main duties of the job
We are looking for an organised and analytical individual to join the Quality and Safety Team, supporting the delivery of high quality information across quality, risk and patient safety. The postholder will analyse and interpret complex data, identify themes and trends, and produce accurate reports, dashboards, scorecards and presentations. The postholder will work closely with clinical and operational teams, commissioners and senior colleagues, providing quality intelligence and responding to information requests.
The role will also involving supporting risk and incident management systems, national patient safety reporting, audit activity and data quality processes, while identifying and resolving data issues to ensure accurate, reliable and traceable information. There will be a requirement to deliver training and guidance, contribute to improvement projects, develop internal and external relationships, share learning and good practice. The postholder will be confident working independently, using their own initiative to manage competing priorities and deadlines, while maintaining high standards of confidentiality, information governance and data quality.
Detailed job description and main responsibilities
Please see attached job description for a full list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.
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Applying for this NHS job
This advert is for Quality Performance Analyst with Provide CIC in Colchester, United Kingdom. It is listed as a Band 5 Data analyst role. The contract type is Permanent. The application deadline is 23 Oct 2026.
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