Quality Compliance Lead

Job summary

Please note, this is a fixed term 6 month secondment opportunity.

As Quality Compliance Lead, you will help ensure that quality, good governance and regulatory compliance remain central to the way we work. You will support teams across the Trust, lead preparations for CQC activity, coordinate assurance evidence, oversee local risks and help colleagues respond effectively when gaps or improvement opportunities are identified.

Main duties of the job

The Quality Compliance Lead will play a pivotal role in ensuring the London Ambulance Service maintains high standards of quality, governance and regulatory compliance. Working closely with the Head of Quality Compliance and Intelligence, the post holder will lead and coordinate the Trust's approach to CQC readiness, compliance monitoring and assurance. Key responsibilities include:

• Leading the delivery of regulatory compliance activities and supporting the Trust's preparedness for CQC inspections.
• Coordinating quality assurance programmes, self-assessments and mock inspections to identify and address gaps in assurance.
• Analysing quality, compliance and performance information to provide senior leaders with clear insight, assurance and recommendations for improvement.
• Developing high-quality reports, presentations and briefings for executive and senior leadership audiences.
• Managing and overseeing risk registers, ensuring risks are identified, reviewed and mitigated effectively.
• Supporting teams across the Trust to embed a culture of continuous improvement, learning and regulatory excellence.
• Acting as a subject matter expert on quality governance, compliance and regulatory requirements, influencing improvement initiatives across operational, clinical and corporate services.
• Deputising for the Head of Quality Compliance and Intelligence when required and contributing to the strategic development of the Trust's quality agenda.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Details

• Date posted: 16 October 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £49,387 to £56,515 a year per annum pro rata inclusive of Inner HCAS
• Contract: Fixed term
• Duration: 6 months
• Working pattern: Full-time
• Reference number: 308-OL-CORP-65
• Job locations: Trust HQ, 220 Waterloo Road, LONDON, Greater London, SE1 8SD, United Kingdom

Job responsibilities

Please see the full job description for responsibilities

Key Result Areas & Performance Indicators

• Supporting the Head of Quality Intelligence and Compliance with the adherence and evidence of adherence to regulations and standards established under applicable health and social care legislation and the current Care Quality Commission regulatory and assessment framework.
• Lead on the preparation of high-quality reports, presentations and briefings to be shared with a range of audiences highlighting gaps in assurance and promoting best practice.
• Manage sector / service risk register, monitoring and recommending new risks for review; liaising with local management teams, other departments, and Trust Risk Manager; to ensure regular reviews and updates of existing risks, in accordance with the Trust risk review schedule / risk management policy.

Strategy

• Interpret national and local guidelines and policies and make recommendations to Trust Managers.
• Identify opportunities to improve the efficiency and effectiveness of compliance systems and processes.

Quality Care & Governance

• Analyse and triangulate complex, incomplete and potentially conflicting quantitative and qualitative information from audits, incidents, risks, complaints, operational performance and regulatory sources. Exercise judgement to determine the level of compliance and assurance, identify underlying themes and risks, and recommend proportionate action where no single course of action is evident.
• Maintaining up to date knowledge of national and local legislations and regulations across their field of expertise.
• Supporting functional areas to deliver strategic and regulatory requirements.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).