Quality Assurance & Compliance Manager

Job overview

Are you an experienced professional with a passion for driving quality, safety, improving standards, strengthening assurance and supporting services to deliver high-quality care?

An exciting opportunity has arisen to join the Nursing Directorate at North London NHS Foundation Trust as our Quality Assurance & Compliance Manager.

Reporting to the Associate Director of Clinical Governance and Effectiveness, you will provide operational leadership for the Trust's quality assurance, regulatory compliance and internal assurance functions, with a particular focus on maintaining organisational readiness for regulatory review and inspection.

About you

You will be a registered healthcare professional with significant experience in clinical governance, quality assurance or regulatory compliance and the credibility to work effectively with colleagues at all levels of a complex healthcare organisation.

You will bring experience of quality reviews and assurance programmes, CQC inspections or regulatory activity, quality improvement and producing assurance reports for senior leaders and committees. You will also be confident analysing and triangulating complex information and translating findings into clear actions and improvement priorities.

We are looking for someone who is credible, collaborative, organised and improvement-focused, with strong leadership skills and the ability to challenge, build effective relationships and manage competing priorities

Main duties of the job

The role

You will lead and coordinate the Trust's Quality Assurance Framework, working closely with clinical, operational and corporate teams to ensure we have effective systems for understanding and assuring the quality, safety and effectiveness of care.

Your responsibilities will include:

• Leading and coordinating Trust-wide CQC preparedness and regulatory compliance.
• Delivering programmes of quality reviews, assurance visits, peer reviews and thematic reviews.
• Monitoring compliance with CQC Quality Statements, Standards and other regulatory requirements.
• Leading clinical policy governance and monitoring compliance with policy review requirements.
• Maintaining robust evidence and assurance systems to support regulatory activity.
• Triangulating intelligence from quality reviews, incidents, complaints, audits, patient experience, safeguarding, staff feedback and regulatory activity to identify themes, risks and opportunities for improvement.
• Producing clear quality assurance reports and supporting reporting to senior leaders, governance committees and the Board.
• Supporting services to respond to identified concerns and monitoring delivery of improvement actions.
• Providing leadership and line management to the Quality Assurance & Compliance Team.

Detailed job description and main responsibilities

Why join us?

This is a newly created role offering an excellent opportunity to shape how we deliver quality assurance and regulatory compliance across North London NHS Foundation Trust.

You will play an important part in helping us move beyond a focus on compliance alone, towards an approach where quality intelligence, assurance and learning actively support better care and continuous improvement.

If you have the experience, leadership skills and ambition to help us strengthen our approach to quality assurance and regulatory compliance, we would be delighted to hear from you.

Join us and help ensure that our assurance systems provide meaningful insight, support learning and contribute to consistently high-quality care.

Recommended Essential Shortlisting Criteria

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.