Job overview
The Maternity & Gynaecology Clinical Quality, Risk and Safety (QRS) Midwife, is a band 6 role which will support the Maternity and Gynaecology care units in all quality governance activities.
The successful candidate will receive comprehensive support and development opportunities from the established Quality, Risk and Safety team, including access to relevant training packages.
Main duties of the job
- Join our dynamic Quality, Risk and Safety team within Chesterfield Maternity and Gynaecology, where you'll play a pivotal role in supporting complaint and incident reviews, ensuring the highest standards of patient care.
- Facilitate multidisciplinary reviews of incidents, working alongside passionate colleagues from across the Trust. You'll be actively involved in driving forward quality governance initiatives, making a tangible difference within our care units.
- Take ownership of ensuring actions from incident and complaint investigations are completed. You'll conduct insightful trend analysis using intelligence from internal and external sources, and champion the spread of learning across maternity and the wider Trust.
- Contribute directly to clinical excellence by coordinating guideline development and performing gap analysis against national standards. Your input will help us continually improve our practices and patient outcomes.
Detailed job description and main responsibilities
- Promote an environment where quality governance and risk management are integral to patient and staff wellbeing, encouraging a culture of participation, openness, honesty, and accountability.
- Lead the compilation of Governance reports, working closely with Divisional and Corporate resources to enhance quality monitoring, governance and assurance.
- Validate information contained in modules (Incidents, Complaints, Risk Management) on the InPhase Risk Management System, ensuring completeness, reliability and accuracy of data flows and reports.
- Prepare and present case reviews
- Respond to information requests from external organisations
- Communicate decisions and discussions from the Care Unit and Divisional Quality Governance Group, clarifying their relevance for individual areas and helping develop, monitor and review improvement plans to ensure effective change.
- Provide clinical support to the Care Unit during periods of escalation as required.
- Ensure adherence to the Trust’s incident reporting policy, Risk Policy and Complaints policy, overseeing robust processes for tracking actions and ensuring the duty of candour is upheld in accordance with regulation.
- Assist the Lead Midwife and Matron (Maternity and Gynaecology QRS) in the timely distribution, monitoring and submission of complaint responses, liaising with the Lead Investigator and Assistance and Complaints Service.
- Monitor patient feedback and engagement using various methodologies, ensuring that the patient voice informs service improvement and pathway changes.
Person specification
Experience
Essential
- Experience and understanding of midwifery processes within maternity setting.
- Significant Clinical experience within a maternity service
Desirable
- Proficiency in the use of databases including InPhase system.
- Familiar with modern NHS and regulatory principles
- Experience in delivering one or more key component of quality governance (safety / complaints / patient experience / clinical audit)
- Experience of managing and writing complaints and incidents
Personal Attributes
Essential
- Self-reliant and flexible working style
- Integrity and professionalism
- Personal resilience
- Adaptable to meet service needs
Skills and Knowledge
Essential
- Good decision making, planning and organisational skills
- Problem solving ability
- Excellent communication (verbal and written) and interpersonal skills
- Ability to prioritise between competing demands and meet timescales
- Ability to assimilate complex data received from several sources
- Time management skills
Desirable
- Experience in participating in direct clinical care audits
- Experience in presenting information to others
- Quality Improvement Experience
Qualifications and Training
Essential
- Registered Midwife
- Educated to a degree level or equivalent level of experience
- NMC Midwifery Registration
Desirable
- Teaching qualification
Demonstrates our Proud to CARE Values
Essential
- Compassion, Ambition, Respect, Encouragement
- Knowledge of the Trust anti racism strategy and the wider equality and diversity agenda
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Applying for this NHS job
This advert is for QRS Midwife with Chesterfield Royal Hospital NHS Foundation Trust in Chesterfield, Midlands, England. It is listed as a Band 6 Midwife role. The advertised salary is £39,959 - £48,117 pro rata per annum. The contract type is Permanent. The application deadline is 16 Jul 2026.
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