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Job requirements
Essential
22 listedRequirements the employer expects applicants to meet.
- Experience
We welcome applications from clinical support workers, medical secretaries, service administrators, and those who have developed their knowledge of a specialist service through experience.
- Experience
Experience of working in an environment where patients have complex, long-term, or life-limiting conditions
- Experience
Experience of managing telephone enquiries in a sensitive and demanding environment
- Experience
Demonstrated ability to manage competing priorities and work independently within a defined scope.
- Personal Qualities
Emotional resilience: the ability to work consistently and compassionately in a clinical environment where patients are living with life-limiting illness, including regular exposure to distress, deterioration, and bereavement.
- Personal Qualities
Ability to act with sound independent judgement within the defined scope of the role, understanding clearly when to escalate to clinical colleagues.
- Personal Qualities
Highly organised, accurate, and able to manage a complex and varied workload.
- Personal Qualities
Team-oriented with a flexible approach to a changing clinical environment
- Personal Qualities
Genuine commitment to improving the experience of patients with pulmonary hypertension.
- Skills and Knowledge
Excellent verbal and written communication skills.
- Skills and Knowledge
Ability to communicate clearly with patients, families, GPs, and professionals, adapting style to the needs of the individual.
- Skills and Knowledge
Ability to draft clear, accurate written correspondence and documentation.
- Skills and Knowledge
Competent use of Microsoft Office including Word, Excel, and Outlook.
- Skills and Knowledge
Ability to learn and use hospital patient administration systems with training.
- Skills and Knowledge
Accurate data entry and records management skills.
- Skills and Knowledge
Ability to work flexibly across the PVDU environment, including hot-desking arrangements.
- Skills and Knowledge
Ability to work 28 hours per week across agreed days, with flexibility to meet the demands of a specialist clinical service.
- Education and Qualifications
4 GCSE’s Grade 4/C or above including Maths and English or equivalent
- Education and Qualifications
Diploma (level 4) or equivalent appropriate qualification or NVQ Level 3 and short courses or relevant experience to diploma level.
- Education and Qualifications
Computer literacy with good understanding of computer packages e.g. word/excel, and knowledge of confidentiality, information governance and data security
- Education and Qualifications
Evidence of foundation degree level study or relevant experience applicable to the role
- Education and Qualifications
Demonstrable experience in a healthcare setting is the primary requirement for this role. Formal healthcare qualifications are welcome but not required.
Desirable
11 listedAdditional qualities the employer would prefer.
- Experience
Experience working in a specialist, tertiary, or highly specialised clinical service.
- Experience
Knowledge of pulmonary hypertension or experience in a respiratory or cardiac specialist setting.
- Experience
Knowledge of the welfare benefits system as it applies to people with long-term or life-limiting conditions.
- Experience
Experience of data collection in support of clinical audit or service evaluation.
- Experience
Experience of coordination across multiple clinical sites or organisations
- Personal Qualities
Personal connection to or experience of rare or long-term conditions, either professionally or through lived experience.
- Skills and Knowledge
Experience of patient-facing communication in a specialist clinical environment.
- Skills and Knowledge
Experience of working in a tertiary referral centre or nationally commissioned specialist service.
- Skills and Knowledge
Experience of NHS patient administration systems including Infoflex, Connect, ICE, or PACS.
- Skills and Knowledge
Experience of national clinical audit data submission processes.
- Education and Qualifications
Further relevant qualification in healthcare coordination, patient services, or administration.
Job overview
This is not an administrative post and it is not a clinical nursing post. It is something distinctive: a specialist coordination role that requires someone with healthcare experience, strong communication skills, the ability to manage complex information, and a genuine commitment to improving the experience of people living with a life-limiting condition.
The role includes a specific function in our Group 3 pulmonary hypertension pathway, providing coordination for patients with PH secondary to lung disease who are referred to Sheffield for specialist opinion and ongoing support following assessment.
The role also supports the sotatercept initiation programme and the programme for transitioning patients from intravenous epoprostenol to an alternative intravenous agent over the coming 18 months.
There is also a defined welfare and benefits signposting function, ensuring patients know what support is available to them beyond the clinic.
Main duties of the job
The Pulmonary Hypertension Clinical Care Coordinator supports the PVDU Clinical Nurse Specialist team in delivering safe, coordinated and patient-centred care to people living with pulmonary hypertension across Sheffield and a large regional catchment area.
The post-holder will coordinate complex clinical pathways, manage patient communication, support service data and audit processes, and act as a skilled signposting resource for patients navigating welfare, benefits, and community support. The PVDU covers patients from across Yorkshire, the East Midlands, and beyond.
Many patients travel two to three hours to attend clinic and live with high symptom burden during basic daily activities.
This role requires emotional resilience, excellent communication skills, and the ability to manage sensitive and complex information with consistency and care.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Pulmonary Hypertension Clinical Care Coordinator with Sheffield Teaching Hospitals NHS Foundation Trust in Sheffield, England. It is listed as a Band 4 Care coordinator role. The advertised salary is £28392.00 to £31157.00. The contract type is Permanent. The application deadline is 27 Oct 2026.
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