Project Support Officer

Job overview

Provides project, operational, technical and administrative support to the Project Office to ensure successful delivery of projects to the timescales identified within the project plans. Develops, maintains and files project documentation in accordance to the department’s standards. Maintains a professional working relationship with system suppliers, project and implementation team members and end users, and is a point of contact for project enquiries from end users and project key stakeholders. May provide training to key project team members required to ensure effective management of Project plans, project documentation and reports and risk and issue logs.

To have responsibility for specific key work projects/tasks and will be required to act on their own initiative to see these through to a timely conclusion.

Main duties of the job

Liaise with Health Groups, Wards, Secretaries, Governance and Line Managers to support effective service delivery and timely project completion. Coordinate meetings, prepare agendas and papers, take minutes, record actions and monitor progress. Build effective relationships with Trust colleagues, external agencies, contractors and stakeholders. Provide professional customer service and comprehensive administrative support to Senior and Project Management Teams, working independently, using initiative and prioritising workloads under pressure. Manage electronic diaries, meetings, travel, accommodation and events. Produce accurate correspondence, reports and project documentation. Ensure compliance with Trust policies, Information Governance, Records Management, Health and Safety and Directorate standards. Maintain accurate paper and electronic records. Support contractor inductions and control systems. Coordinate project activities, including contractors, programmes of work, site access, service isolations and work orders. Assist Project Managers with delivering projects on time, within budget and to required standards. Support commissioning, implementation and small-scale projects, prepare progress reports, monitor actions and escalate issues where appropriate.

Detailed job description and main responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.