Job overview
This is an exciting opportunity to help shape and deliver a pioneering, trauma-informed and responsive wellbeing programme for ambulance staff, students and volunteers.
South Central Ambulance Service has secured Workforce Wellbeing Fund support to deliver a Proactive and Preventative Trauma Support Programme. The programme will provide trauma awareness training and scheduled clinician-led coaching for new starters, first-year HEI students, volunteers and priority staff groups who may be exposed to traumatic experiences early in their ambulance career.
Working as part of the People and Wellbeing Directorate, the post holder will help coordinate a programme that moves beyond reactive support and strengthens our ability to respond early, compassionately and consistently when staff are affected by trauma.
We are looking for someone who is highly organised, emotionally intelligent and confident working with a wide range of stakeholders. You will support project planning, engagement, communications, training coordination and delivery, reporting, evaluation and governance. You will also help ensure trauma-informed practice, equity, inclusion, responsiveness and psychological safety are embedded throughout the programme.
Main duties of the job
- Coordinating day-to-day delivery of the Workforce Wellbeing Fund project
- Delivering trauma awareness training and coaching
- Helping embed a trauma-informed and responsive approach to staff wellbeing
- Working with internal and external stakeholders such as, HEIs, Employee Assistance Programme and Occupational Health providers and internal teams
- Developing project plans, action logs, risk registers and reports
- Supporting engagement, workshops and feedback sessions
- Helping monitor uptake, experience, equity, sickness absence and retention outcomes
- Supporting evaluation, learning and future sustainability of the programme
Please see Job Description & person Specification for full details
Detailed job description and main responsibilities
We are looking for someone who can bring structure, compassion and energy to an important programme of work. You will be able to manage competing priorities, build trusted relationships, communicate clearly and work sensitively with themes of trauma, wellbeing, sexual safety and psychological safety.
You do not need to be a clinician, but you will need to understand the importance of trauma-informed and inclusive practice, timely responsiveness, staff wellbeing and creating safe conditions for people to access support early.
Why this role matters
This programme is about moving from reactive support to prevention. It will help prepare colleagues before exposure to trauma, normalise access to support, reduce stigma and strengthen our organisational responsiveness when people need help.
It will also generate evidence for future commissioning across SCAS and the wider ambulance sector.
If you are passionate about staff wellbeing, culture change and making a practical difference to the experience of our people, we would love to hear from you.
Please see Job Description and Person Specification for full details
Person specification
Knowledge
Essential
- Experience of coordinating or delivering projects in a complex organisation.
- Experience of working with multiple stakeholders across teams, services or partner organisations.
- Experience of preparing project plans, action logs, risk registers, reports and presentations.
- Experience of supporting engagement, workshops, training or facilitated sessions.
- Experience of handling sensitive information confidentially and appropriately.
- Understanding of equality, diversity and inclusion and how inequalities can affect access to support.
Qualifications
Essential
- Degree or equivalent professional qualification, or equivalent experience in a relevant specialist field.
- Project management qualification or equivalent experience in project/change delivery.
- Knowledge of project management principles, e.g. PRINCE2, Agile, QI or equivalent.
Desirable
- Leadership and/or management training.
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Applying for this NHS job
This advert is for Project Lead and Facilitator with South Central Ambulance Service NHS Foundation Trust in Bicester, South East, England. It is listed as a Band 7 Healthcare support worker role. The advertised salary is £49,387 - £56,515 pro rata per annum. The contract type is Fixed term: 12 months (Part time). The application deadline is 23 Jul 2026.
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