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Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Skills
Ability to work on own initiative and self-manage workload.
- Skills
Able to organise multi-disciplinary meetings and events.
- Skills
Excellent management and communication skills and knowledge.
- Skills
Analysing information from numerous sources.
- Knowledge
Good knowledge of MS Office Suite.
- Experience
Experience of communicating with all levels of professional staff and the public.
- Experience
Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Experience
Experience of producing management information reports.
- Experience
Experience of project implementation and monitoring ongoing projects.
- Experience
Experience of implementing administrative policies and procedures
- Experience
Experience of applying project management methodologies
- Qualifications
NVQ Level 4, Degree or equivalent level of experience
- Personal Attributes
Work to deadlines and under pressure.
- Personal Attributes
Ability to work as part of a team.
- Personal Attributes
Flexible approach to work.
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge and understanding of Public Health Wales
- Knowledge
Microsoft Project
- Experience
Experience of monitoring performance indicators.
- Qualifications
MSP or PRINCE 2 Foundation or equivalent
- Personal Attributes
Continuing professional development
Job overview
Do you have experience supporting programmes and projects and can demonstrate successful delivery within a complex environment?
If so, the Primary Care Division at Public Health Wales is looking for a motivated and organised Programme Support Officer to join our team and play a key role in delivering national priorities that support the transformation of primary and community care across Wales.
The Primary Care Division works to improve population health through prevention, reducing health inequalities and supporting innovative approaches to primary care delivery. Working with a wide range of partners across Wales, the Division leads programmes that support service transformation, quality improvement and public health impact within primary care settings.
As a Programme Support Officer, you will provide high-quality programme and project support to enable the successful delivery of a portfolio of national programmes and initiatives. You will work closely with programme leads, public health professionals and external stakeholders to coordinate activities, monitor progress, support governance arrangements and ensure delivery plans remain on track.
We are looking for someone who is highly organised, proactive and adaptable, with excellent communication and interpersonal skills. You will be confident managing multiple priorities, coordinating meetings and events, maintaining programme documentation and supporting reporting processes.
Main duties of the job
The Programme Support Officer will support the successful delivery of programmes, projects and workstreams within the Primary Care Division.
Key responsibilities include:
- Supporting the planning, coordination and delivery of programmes and projects.
- Developing and maintaining programme documentation, including project plans, action logs, risk registers, issue logs and stakeholder records.
- Monitoring programme activity and progress, identifying risks, issues and dependencies, and escalating concerns appropriately.
- Supporting programme governance arrangements, including the preparation of reports, briefing papers, agendas and supporting documentation for meetings and programme boards.
- Organising and coordinating meetings, workshops, training sessions and stakeholder events.
- Building and maintaining effective working relationships with a wide range of stakeholders.
- Collecting, collating and analysing information from a range of sources to support programme reporting, performance monitoring and decision making.
- Producing routine and ad hoc reports, presentations and programme updates for senior managers and stakeholders.
- Supporting the monitoring of programme budgets and expenditure, maintaining financial records and assisting with financial reporting processes.
- Assisting with the coordination and dissemination of resources, communications and materials that support programme delivery.
- Supporting audits, evaluations and reviews to help measure programme effectiveness.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Applicant requirements
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Programme Support Officer with Public Health Wales NHS Trust in Cardiff, Wales. It is listed as a Band 5 Project support officer role. The advertised salary is £32,557 - £39,631 per annum pro rata. The contract type is Permanent. The application deadline is 01 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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