Programme Lead - Digital Transformation

Job summary

Help turn digital ideas into changes that primary care teams can use. As Programme Lead Digital Transformation, you will support projects from initial use case through rollout, training and evaluation, keeping delivery organised and helping colleagues adopt new ways of working.

Apply now and join a team that values Commitment, Accountability, Respect, and Excellence (CARE).

This permanent, full-time, remote role brings together project delivery, operational improvement and practical implementation support. You will work with clinical and operational colleagues, digital specialists and suppliers on projects that improve access, efficiency, staff experience and patient services.

The portfolio includes automation, AI-enabled workflow redesign and other digital solutions. We welcome relevant experience in healthcare, digital transformation, operational improvement or a similar regulated environment.

Salary: From £45,000, dependent on experience. Contract type: Permanent. Hours: Full-time. Working arrangements: Remote, with national travel and occasional evening work. Closing date: Friday 30 October 2026.

Why join us?

• NHS pension scheme
• Minimum 27 days annual leave + 8 bank holidays (pro rata)
• Employee discounts and benefits
• Employee Assistance Programme (EAP)
• Career development and education pathways
• Enhanced family-friendly policies
• Flexible working options
• Wellbeing support initiatives

Main duties of the job

This is a practical programme delivery position with the chance to see ideas become part of everyday services. You will coordinate projects and build the relationships, evidence and implementation support needed to make change stick. Reporting to the Chief Operating Officer and accountable to the Chief Clinical Information Officer, your responsibilities will include:

• Planning and coordinating digital projects, with clear milestones, ownership, risks, dependencies and progress reporting.
• Preparing meeting papers, decision logs, actions and updates for digital transformation forums and senior leaders.
• Working with clinical, operational and supplier teams to capture requirements, resolve implementation issues and support rollout.
• Developing use cases and improvement proposals for digital solutions, including automation and AI-enabled workflows.
• Creating user guidance, training resources and practical support to help teams adopt new systems and processes.
• Tracking adoption, outcomes, feedback and benefits, and using the findings to improve future delivery.
• Preparing case studies, impact reports and evidence to communicate the results of digital transformation projects.

You will work across multiple teams and priorities, combining clear project discipline with hands-on problem-solving. The impact of your work will be seen not just in completed plans but in solutions that teams can confidently use and improvements that can be measured.

About us

Modality Partnership is one of the UK's largest GP super-partnerships, delivering primary and community healthcare services to over 500,000 patients, supported by a multidisciplinary workforce of more than 1,800 colleagues. As an award-winning organisation, we bring together clinical expertise, innovation and collaborative working to improve patient access, experience and outcomes. We are committed to developing new models of care, embracing digital innovation and delivering sustainable improvements that can be scaled across our practices and communities. Central to our approach is a commitment to reducing health inequalities, supporting our people and delivering high-quality, patient-centred care.

This role brings together digital delivery, operational improvement and engagement with clinical and non-clinical colleagues. You will gain experience of delivering change at organisational scale while helping develop practical, sustainable improvements in primary care.

All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.

If you want to apply your digital project delivery skills to improvements that can be used across primary care, we welcome your application.

Details

• Date posted: 09 October 2026
• Pay scheme: Other
• Salary: £45,000 a year Dependant on experience
• Contract: Permanent
• Working pattern: Full-time, Flexible working, Home or remote working
• Reference number: E0281-26-0185
• Job locations: Head Office, Enki Medical Practice, Orsborn House, 55 Terrace Road, Birmingham, B19 1BP, United Kingdom

Job responsibilities

You should refer to the supporting documents for a full Job Description outlining the core responsibilities of the role.

You will thrive in this role if you enjoy joining the dots between people, processes and technology: keeping delivery on track, working through rollout challenges and checking that changes deliver the intended benefits.

Apply through the Modality Partnership website or NHS Jobs by Friday 30 October 2026.Work With Us | MODALITY PARTNERSHIP

For any questions regarding the role or application process, please contact Nina Jhita at nina.jhita@nhs.net.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

• Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
• Right to work: Proof of UK working eligibility required at interview.
• References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
• Employment history: Please notify us of any employment gaps of 6 weeks or more.