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Job requirements
Essential
32 listedRequirements the employer expects applicants to meet.
- Experience
Substantial recent experience in managing complex programmes in the public sector environment
- Experience
Substantial experience of identifying, interpreting and documenting new requirements
- Experience
Experience of managing large-scale or complex projects involving matrix working
- Experience
Extensive experience working within the NHS
- Experience
Experience of working with stakeholders – external and internal
- Experience
Experience of resource management, staff recruitment, supervision and management
- Experience
Experience of successfully building effective working relationships with clinicians and managers in order to effectively manage operational delivery
- Experience
Can demonstrate experience of leading, introducing and managing transformational change programmes
- Experience
Evidence of successful audit, risk assessment and management in a complex environment including in clinical services
- Experience
A demonstrable understanding of the drivers for public sector reform, and specifically of the NHS policy agenda
- Experience
Demonstrable understanding of primary care, acute services and the health and social care agenda
- Experience
Has demonstrable experience of effective partnership working with other organisations
- Skills and Knowledge
Thorough working knowledge of Prince 2 or equivalent
- Skills and Knowledge
Awareness of requirements of multi-agency working
- Skills and Knowledge
Understanding of Health Care Partnerships
- Skills and Knowledge
Able to communicate effectively both verbally and in writing to staff and public at all levels with good presentation skills.
- Skills and Knowledge
Able to write clear and concise reports and specifications
- Skills and Knowledge
Advanced negotiation and influencing skills with the ability to engage, build and sustain positive relationships within the trust and across organisational boundaries
- Skills and Knowledge
Excellent problem solving skills and attention to detail
- Skills and Knowledge
Competent user of IT systems
- Skills and Knowledge
Able to work as part of a team or under own initiative
- Skills and Knowledge
Ability to work under pressure, to tight deadlines and ability to respond to unscheduled tasks
- Skills and Knowledge
Willingness to constantly learn and improve
- Skills and Knowledge
Possess self-confidence, enthusiasm, motivation, tact and diplomacy
- Skills and Knowledge
Excellent interpersonal skills and able to relate to a wide range of staff and colleagues
- Skills and Knowledge
Ability to pick things up quickly and ‘hit the ground running’
- Skills and Knowledge
Awareness of current developments in the NHS and is politically astute
- Skills and Knowledge
Innovative, analytical and strategic thinking ability
- Skills and Knowledge
‘Can do’ approach
- Education/Qualifications
Educated to degree level or equivalent professional qualification and relevant experience or equivalent
- Education/Qualifications
Prince 2 Practitioner or equivalent
- Education/Qualifications
Can evidence recent and on-going personal development activity
Desirable
1 listedAdditional qualities the employer would prefer.
- Education/Qualifications
Programme/project qualification or equivalent
Job overview
CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!
We are recruiting a Senior Programme Manager to join the team on a 10-month fixed-term contract, providing maternity leave cover from January 2027 to November 2027.
This is an opportunity to lead the implementation of a Proactive Care Service across South and West Hertfordshire to deliver on the strategic ambition of moving to a Neighbourhood Health Service.
You will be lead the mobilisation, oversight and delivery of the service within South and West Herts. The Dacorum Neighbourhood is already established with opportunities to further develop and refine the model, and there is an agreed mobilisation plan for extending the service to other Neighbourhoods over the coming months.
Elements of the programme include:
- coordinating recruitment and workforce mobilisation;
- establishing information management and technology (IM&T) and reporting arrangements;
- developing pathway documentation; and
- establishing effective governance processes.
Reporting to the Deputy Director of Operations, you will work closely with senior and clinical leads, transformation colleagues and partner organisations across CLCH and the wider South and West Hertfordshire health and care system.
Main duties of the job
This service sees the shift from reactive care to proactive identification by using risk stratification searches within an ICB dataset. The searches will identify a cohort of frail patients with complex needs, who are at risk of experiencing fragmented care. We know that these patients can benefit from targeted intervention to improve outcomes, their overall experience and reduce the likelihood of further unplanned admissions. The service will operate alongside a number of other acute and community services, with the ability to step patients up in to appropriate services - including the highly successful virtual ward models in South and West Hertfordshire.
This role presents as an excellent opportunity to work in a topical area of service delivery within the NHS right now. It is essential you have experience of managing complex programmes and have good knowledge of how community services operate. You will be confident in engaging a wide range of stakeholders across organisational boundaries, and be able communicate progress to senior leads within the Health and Care Partnership and Social Finance / the Community Interest Company.
Detailed job description and main responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.
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Applying for this NHS job
This advert is for Proactive Care team - Senior Programme Manager with Central London Community Healthcare NHS Trust in London, England. It is listed as a Band 8 Programme manager role. The advertised salary is £68852.00 to £79638.00. The contract type is Fixed term: 10 months (Maternity leave cover January 2027 to November 2027). The application deadline is 16 Nov 2026.
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