Private Consultant Admin Coordinator

Job overview

This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation. We are looking for a self-motivated and organised individual to join the UCLH Private Healthcare team as a Private Consultant Admin Coordinator. In this role, you will provide a high-quality administrative and secretarial service, supporting a group of consultants and their private practice at UCLH while ensuring an exceptional experience for patients throughout their healthcare journey.

Main duties of the job

As the first point of contact for patients, will have excellent communication and problem-solving skills with the ability to liaise effectively within clinical and non-clinical teams across the Trust to ensure that the patient journey is seamless. Responsibilities will include referral management, patient liaison, arranging clinics including collection of required documents and scans, letter correspondence, diary management and other tasks. This role offers the opportunity to be part of a dynamic team, helping to shape and support the delivery of private healthcare services at UCLH. You will act as an ambassador for the Private Healthcare service, promoting high standards of customer care and building positive relationships with patients, consultants and colleagues. The successful candidate will be confident communicating sensitive information with professionalism, empathy and discretion between private consultants, patients and their families. You will need to demonstrate you have significant experience in providing excellent customer service within a demanding administrative. You will be proactive, adaptable and capable of managing competing priorities while maintaining exceptional attention to detail and a positive, can-do attitude.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.