Job requirements
Essential
8 listedRequirements the employer expects applicants to meet.
- Qualifications
Significant management or leadership experience in general practice, primary care, healthcare or another complex regulated organisation.
- Qualifications
Experience of leading teams, including recruitment, induction, appraisal, performance management and HR processes.
- Qualifications
Strong operational, organisational and problem-solving skills, with a track record of delivering service improvement.
- Qualifications
Ability to understand budgets, financial information and performance data.
- Qualifications
Excellent written and verbal communication skills, including giving well-reasoned advice to senior colleagues.
- Qualifications
Sound judgement, discretion and the ability to handle confidential information.
- Qualifications
Ability to work both strategically and hands-on.
- Qualifications
Confidence using Microsoft Office and digital systems.
Desirable
6 listedAdditional qualities the employer would prefer.
- Qualifications
Previous experience as a GP Practice Manager or Deputy Practice Manager.
- Qualifications
Knowledge of CQC requirements, QOF, enhanced services, PCNs and NHS primary care finance.
- Qualifications
Experience preparing for inspection or developing governance and compliance systems.
- Qualifications
Experience with EMIS or other primary care clinical systems.
- Qualifications
Experience managing premises, IT, digital change or business continuity.
- Qualifications
A relevant qualification in management, finance, HR or healthcare.
Job summary
We are looking for an experienced Practice Manager to lead the non-clinical side of the practice. You will report to our six GP partners, lead a team of around 35 practice staff (including a Deputy Practice Manager and an Operations Manager), and work alongside the PCN team. This is a senior role with real influence. You will inherit a well-established management structure and an experienced team, and have the opportunity to shape how a substantial two-site practice runs and develops over the coming years, including leading our CQC readiness and governance.
We are looking for someone who combines strategic thinking with visible day-to-day leadership. You will take ownership of complex issues, give clear advice to the partners, balance competing priorities and turn agreed decisions into reliable action.
Main duties of the job
Operational leadership
- Lead the day-to-day operation of both sites, with a visible presence at Kings Langley and regular travel to Bovingdon.
- Provide clear direction to the Deputy Practice Manager, Operations Manager and administrative teams.
- Oversee premises, IT systems, digital developments and service improvement projects.
- Implement agreed partnership decisions and ensure actions are followed through
People
- Lead workforce planning, recruitment, induction, appraisal, performance and absence management.
- Ensure HR policies are implemented consistently, and support staff wellbeing and team culture.
Finance and contracts
- Support the partners in managing budgets, payroll, claims, contracts, expenditure and practice income.
- Provide accurate management information, advice and recommendations to the partners.
- Monitor QOF, enhanced-service and PCN activity and income in partnership with clinical and administrative leads.
Governance and compliance
- Lead readiness for CQC inspection and maintain effective governance systems.
- Ensure policies, audits, risk registers, complaints processes, significant event reviews and training records are up to date.
- Oversee compliance with information governance, health and safety, premises and business continuity requirements.
External relationships
- Represent the practice at PCN, locality, ICB and other external meetings.
- Help the practice respond to changes in NHS primary care.
About us
Kings Langley Surgery is a long-established, partner-led training practice caring for approximately 15,500 patients across our main surgery in Kings Langley and our branch surgery in Bovingdon.
We are a friendly, reputable practice with six GP partners, an established management structure and a broad multidisciplinary team. We are committed to safe, effective and accessible patient care and to being a well-run, sustainable practice. You will work directly with the partners and have a genuine say in how the practice develops.
Details
- Date posted: 29 September 2026
- Pay scheme: Other
- Salary: Depending on experience Competitive pay dependent on experience
- Contract: Permanent
- Working pattern: Full-time
- Reference number: A0644-26-0003
- Job locations: The Nap, Kings Langley, Hertfordshire, WD4 8ET, United Kingdom
Job responsibilities
Additional Information
- The role requires flexibility in working hours to meet the needs of the practice
- Duties may vary or change as the needs of the practice and NHS evolve - this will not be viewed as contractual change
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Applying for this NHS job
This advert is for Practice Manager with Kings Langley Surgery in Kings Langley, England. It is listed as a Practice manager role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 25 Oct 2026.
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