Search for more NHS jobs in Norwich
Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
An experienced administrator, with excellent IT, time management and organisational skills.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
SystmOne experience is desirable.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
Ability to communicate effectively with colleagues and patients, working in a confidential and discreet manner.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
We are looking for someone who can actively encourage our patients to engage with the practice to assist with medical student training.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
Ability to work as part of a multi-disciplinary team, as well as independently.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
Primary care experience is desirable but not essential.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
Experience in medical terminology or clinical coding would be desirable.
- We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.
Desirable
Not listed in the available specification.
Job summary
Hoveton and Wroxham Medical Centre is looking for a well organised and motivated practice administrator to join us on a part-time basis of 15 hours a week, worked over Thursdays and Fridays. There is some flexibility regarding the start and finish times: either 8.00am - 4.00pm or 8.30am - 4.30pm each day.
This role will provide comprehensive administrative support to the doctors, clinical and management teams throughout the practice.
Please note, previous applicants need not apply.
Main duties of the job
- Scanning, summarising and coding of clinical correspondence. Following the practice protocol and using own initiative to highlight urgent actions to GPs where relevant.
- Summarising and management of medical records, including the use of the National Data Repository.
- Processing OOH reports, NHS 111 reports and admission & discharge information.
- Recording cervical screening and bowel screening results within SystmOne.
- Supporting the nursing team with some of the admin functions in relation to the Cervical Screening Management Service.
- Recording vaccination history within SystmOne.
- Processing GP2GP transfers, entering any missing allergies/read codes as necessary.
- Processing GP insurance reports, ensuring the correct invoice is generated and fees paid in advance.
- Processing Subject Access Requests in strict accordance with the practices protocol making sure these are done in a timely manner and entered onto the spreadsheet.
- Processing requests for non-NHS work, ensuring correct consent, raising invoices, advising on the fee and entering on the spreadsheet.
- There will be minimal patient contact, taking messages and dealing with appropriate queries, ensuring data entered into patients notes is accurate and relevant.
About us
We are a highly reputable, friendly and supportive semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.
Since 2025, Hoveton and Wroxham Medical Centre has been managing primary care services at the new Magna Medical Centre in Rackheath.
Candidates are encouraged to contact the practice to arrange an informal visit ahead of interviews to help you find out more about the position. Contact sheila.curtis5@nhs.net for more details.
Details
- Date posted: 20 October 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 29994-1
- Job locations: Stalham Road, Hoveton, Norwich, Norfolk, NR12 8DU, United Kingdom
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
WhatsApp job alerts
Get instant WhatsApp alerts for Combined administrative role roles in Norwich
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Practice Administrator/Care Co-ordinator with Primary Care Careers in Norwich, England. It is listed as a Combined administrative role role. The advertised salary is £12.71 an hour. The contract type is Permanent. The application deadline is 30 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.