Practice Administrator

Job summary

The Practice Administrator is responsible for the day-to-day administration and operational management of the practice, ensuring the delivery of high-quality services to the patient population.

Working closely with the Operations Manager and Partners, the post holder will oversee and resolve operational issues and undertake delegated responsibilities, including patient registrations

Main duties of the job

Assisting as required, the Operations Manager and Reception Supervisor in monitoring and evaluating practice performance. Producing monthly reports for practice leads on QOF, ECF, DES

Supporting GP partners in planning, developing and implementing service improvements.

Overseeing the daily petty cash system in conjunction with the Reception Supervisor

About us

We are a practice of 17,500 patients across 2 sites in Ware (Church Street Surgery) and Hertford (Castlegate Surgery), Hertfordshire.

We are dynamic, supportive and forward-thinking team. We are a teaching and training practice, with partners teaching GP trainees and involved in Cambridge Medical School student teaching.

Details

• Date posted: 16 October 2026
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Full-time
• Reference number: A2862-26-0015
• Job locations: St Marys Courtyard, Church Street, Ware, Hertfordshire, SG12 9EF, United Kingdom, The Castlegate Surgery, 42 Castle Street, HERTFORD, SG14 1HH, United Kingdom

Job responsibilities

Using clinical software to undertake searches and extract, validate and analyse patient and statistical data for reports.

• Ensuring read codes are accurately and consistently applied across patient records.
• Monthly CQRS submission
• Managing the ordering of supplies, equipment, office furniture and stationery
• Raising invoices for payment and supporting administrative financial processes via Xero
• Edec submission
• DSPT toolkit annual submission
• Submission annual KO41b data
• Preparing staff payroll monthly
• Administering staff NHS pensions
• Supporting GP partners in planning, developing and implementing service improvements
• Identifying opportunities to improve practice performance against key targets.
• Ensuring patient recall processes are implemented effectively by the administrative team
• Facilitating clear and effective communication between all members of the practice team.
• Supporting a positive working environment in which staff can contribute to service improvement
• Promoting teamwork, cooperation, motivation and commitment to practice objectives
• Ensuring read codes are accurately and consistently applied across patient records
• Maintaining effective stock control and ensuring appropriate stock levels.