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Job requirements
Essential
13 listedRequirements the employer expects applicants to meet.
- Experience
Substantial previous medical secretarial experience
- Experience
Experience of diary management
- Other Requirements
Self-motivated to produce good quality work
- Education/Qualifications
Good general education, educated to GCSE level or equivalent
- Education/Qualifications
Competent at Microsoft Excel, Word and Outlook
- Skills Abilities/knowledge
Understanding of medical terminology (especially oncology)
- Skills Abilities/knowledge
The ability to communicate effectively in both written and spoken English to a wide range of people
- Skills Abilities/knowledge
Willingness and demonstrable ability to work as part of a team.
- Skills Abilities/knowledge
Evidence of ability and initiative to prioritise a busy workload
- Skills Abilities/knowledge
Evidence of ability to work without close supervision
- Skills Abilities/knowledge
Evidence of ability to remain calm when under pressure and cope with unanticipated demands
- Skills Abilities/knowledge
Evidence of commitment to delivering high quality customer service
- Skills Abilities/knowledge
Demonstrable awareness of the needs of the multi-disciplinary team.
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Previous experience of training other secretarial staff
- Experience
Previous experience of managing/ supervising staff
- Education/Qualifications
Association of Medical Secretaries, Practice Managers and Receptionists (AMSPAR) qualified or equivalent.
- Education/Qualifications
European Computer Driving License (ECDL) or Equivalent
Job overview
The post holder will be responsible for the provision of a comprehensive Medical PA Service, alongside proficient organisation of theatre lists. They will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.
Main duties of the job
The role is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support. However, several of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team, and whether they also have an Administrative P.A. and / or a Medical Secretary(s).
The post holder will be responsible for the provision of a comprehensive administration/co-ordinator role. You will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
- To act as the first point of contact for users of the service, and to proactively deal with telephone, email and in basket enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional and timely manner.
- Co-ordinate and schedule surgeries and pre and post surgical follow up appointments as designated by surgical team.
- To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer. Being able to prioritise.
- Demonstrate compassion and courtesy towards patients and their families. Provision of high quality patient care.
- Establish and maintain effective working relationships with all members of the team. Being able to be a team player.
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Applying for this NHS job
This advert is for Plastics Scheduler / PA with The Royal Marsden NHS Foundation Trust in London, England. It is listed as a Band 4 Scheduler role. The advertised salary is £34,186 - £37,389 Per Annum. The contract type is Permanent. The application deadline is 30 Oct 2026.
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