Physical Health Transformation Manager

Job summary

We are looking for an experienced Physical Health Transformation Manager who will play a pivotal role in shaping, leading, and delivering improvements across the Operations and Transformation Directorate. The postholder will provide high-level support to the Head of Transformation, contributing to strategic delivery of transformation and improvement priorities of the organisation and service divisions through disciplines programme management.

This is a full time post.

They will contribute to management and delivery divisional transformation portfolios, managing pathway redesign, standardisation and productivity improvements, and ensure that transformation activity within operational services is informed by national best practice, local context, and patient and staff feedback. Patient outcomes and staff experience will inform day-to-day priorities and approaches to service improvement.

This is a unique opportunity to help shape a developing transformation function and make a meaningful impact on how we deliver services. You will work alongside supportive senior leaders, have the freedom to innovate, and play a key role in driving modernisation, efficiency and improved outcomes for staff and service users.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Main duties of the job

Lead the design, development, and delivery of transformation initiatives to improve efficiency, quality, and consistency across operational and administrative processes within the physical health division.

Work collaboratively with digital, operational, and corporate teams to identify opportunities for automation, standardisation, and process optimisation.

Working with the performance and operations teams, develop and maintain directorate-wide performance frameworks, ensuring accurate reporting, analysis, and escalation of key metrics for physical health transformation programmes.

Lead end-to-end process reviews, using recognised improvement methodologies to diagnose issues, map workflows, and implement sustainable solutions.

Coordinate and contribute to the development of business cases, project documentation, and transformation proposals to support organisational decision-making for physical health services.

Engage and influence senior stakeholders, facilitating change adoption, building consensus, and supporting cultural and behavioural change.

Ensure robust governance and risk management across physical health transformation programmes, including maintaining risk registers, action plans, and assurance documentation.

Promote continuous improvement, embedding best practice, supporting capability building, and championing innovation across the directorate.

Job responsibilities

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

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