
Job overview
Applications are invited for the post of Phlebotomy Team Leader at Dorset County Hospital. Although Phlebotomy experience would be most welcome we are ideally looking for an experienced and enthusiastic team leader with experience of managing a team/s. You will lead our forward thinking, friendly, pro-active team providing a high quality and compassionate service to our patients across the varying clinical arenas within the Trust. We are looking for a self- motivated, hardworking individual with good manual dexterity, comfortable with leading by example, a 'can do' approach to their work, excellent communication and listening skills, comfortable with using their initiative and desire to support, develop and lead our Phlebotomy service.
The post will provide Phlebotomy team leadership and support to the wards, the A & E Department , Paediatric clinics and outpatients clinics at both South Walks House and Weymouth Hospital. The service is a seven day a week service and operates 365 days per year. Staff are rostered for weekends and bank holidays. Experience with training and competency compliance is ideally required.
Main duties of the job
- To facilitate and oversee a high quality and efficient Phlebotomy service to the Trust.
- To provide leadership, supervision and operational management of the Phlebotomy team.
- To daily manage the in-patient and out-patient Phlebotomy service. Ensuring the quality of the service and working to enhance patient experience of the service. To ensure the Phlebotomists are appropriately trained, subject to regular competency revalidation and where necessary performance managed.
- To participate in staff governance procedures such as staff recruitment, appraisal and attendance management.
- To adhere to the Trust policies, procedures and guidelines.
- Monitor the performance of the service and ensure it meets the needs of the users and patients.
- To develop the service as required in conjunction with the Care Group Service Manager.
- To ensure that i) a robust relationship of trust and understanding with patients and other groups and ii) a good public image and perception of the Phlebotomy service is always maintained.
Detailed job description and main responsibilities
As detailed within the job description/person specification.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Knowledge & Experience
Essential
- Experience in a managerial and operational management capacity
- Experience/knowledge of the Pre-Analytical pathway
- Understanding of the role of phlebotomy manager in delivering a phlebotomy service
- Experience in assessing/recruitment/training/competencies/appraisals/disciplinary matters
Desirable
- Phlebotomy experience ideally in a clinical environment
Skills, Abilities and Knowledge
Essential
- Excellent and effective communication skills
- Good interpersonal skills with all stakeholders
- Ability to inspire confidence when managing a team
- Ability to lead on and an understanding of confidentiality
- Ability to work systematically and under pressure to tight deadlines using own initiative
- Ability to use Microsoft Word, Excel, Email and Trust Intranet and database applications
- Robust organisational and time management skills
- Ability to manage an effective and efficient team
Desirable
- Knowledge and experience of Sample 360/ICE and troubleshooting
- Ability to lead a team through transformation/change
Education, Qualifications and Training
Essential
- Educated to GCSE level with Maths & English at grade C or above or Diploma or equivalent appropriate qualification, e.g. foundation degree or NVQ3 level qualification plus short courses or relevant experience to diploma level
- Attendance at Team Leadership course and or undertaking of modules relating to team leadership
Desirable
- Venepuncture and cannulation knowledge
- Care Certificate or equivalent experience
- Qualification in Team Management
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Applying for this NHS job
This advert is for Phlebotomy Team Leader with Dorset County Hospital NHS Foundation Trust in Dorset County Hospital. It is listed as a Healthcare support worker role. The advertised salary is £28392.00 to £31157.00. The contract type is Permanent. The application deadline is 03 Sep 2026.
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