Phlebotomy Supervisor

Job overview

We are looking to recruit a Band 4 Phlebotomy Supervisor to expand our team working across Basildon and Thurrock University Hospital, Southend University Hospital, Broomfield Hospital and other local community clinics throughout South Essex.

As a Phlebotomy Supervisor you will be responsible for the day-to-day supervision of phlebotomy staff in outpatients, wards and the community (including domiciliary).

You will be expected to work across all sites and ,shifts are variable between 6.15am and 7pm Monday to Friday with regular weekends on a rotational basis.

This role is ideally suited for someone who is experienced, caring, friendly and would like to be a part of a team that contributes towards patient care. You will need excellent communication and interpersonal skills to work and communicate with a large team across multiple sections.

A full driving licence and access to your own vehicle is essential, as you will be required to travel to a variety of community clinic locations.

Main duties of the job

The Phlebotomy Supervisor is responsible for overseeing the day-to-day delivery of the Phlebotomy service, providing leadership, support and development to the team. The role manages staffing, rotas, training, performance and absence, while ensuring high standards of quality, safety and patient care. The postholder will monitor service performance, contribute to continuous improvement and deputise for and support the Phlebotomy Manager as required.

Detailed job description and main responsibilities

• Supervise the daily operation of the Phlebotomy service, ensuring appropriate staffing and professional standards.
• Supervise staff performance, sickness absence, appraisals, training, competencies and development.
• Coordinate rotas, annual leave, overtime and shift cover to meet service requirements.
• Maintain effective communication with staff, patients and internal and external service users.
• Maintain quality and safety documentation, including SOPs, risk assessments, COSHH assessments and audits.
• Monitor incidents, errors, complaints, KPIs and service performance, taking action to address areas of concern.Support recruitment, interviewing and induction of new Phlebotomy staff.
• Monitor stock, equipment and supplies to ensure continuity of service.
• Maintain patient confidentiality, infection control, cleanliness and safe working practices.
• Provide support to the Phlebotomy Management team and contribute to the continuous improvement of the service.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.