Job requirements
Essential
46 listedRequirements the employer expects applicants to meet.
- Experience
Good IT Skills Excellent communications skills (verbal and written).
- Experience
Excellent organisational skills.
- Experience
Ability to work safely under pressure.
- Experience
Work as part of a team.
- Experience
Have excellent time management and workload prioritisation skills.
- Experience
Understand clinical governance and risk management.
- Experience
Awareness of current medicines Management Agendas.
- Experience
Knowledge of audit and research.
- Experience
Demonstrate accountability for delivering professional expertise and direct service provision.
- Experience
Self-Motivation.
- Experience
Adaptable Ability and ability to move between practice sites.
- Experience
In date DBS check.
- Experience
Safeguarding adult and children.
- Experience
Immunisation status.
- Experience
UK Work Permit (please note we're unable to provide Visa sponsorship at this time)
- Qualifications
Registration with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
- Qualifications
Evidence of continuing Professional development.
- Knowledge, Skills and Experience Required
Have experience and an awareness of common acute and long-term conditions that are likely to be seen in General Practice.
- Knowledge, Skills and Experience Required
Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to seniors or GPs when appropriate.
- Knowledge, Skills and Experience Required
Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Knowledge, Skills and Experience Required
Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines.
- Knowledge, Skills and Experience Required
Demonstrate understanding of the pharmacy technician role in governance and can implement this appropriately within the workplace.
- Knowledge, Skills and Experience Required
Demonstrate understanding of, and contributes to, the workplace vision.
- Knowledge, Skills and Experience Required
Demonstrates ability to improve quality within limitations of service.
- Knowledge, Skills and Experience Required
Reviews yearly progress and develop clear plans to achieve results within priorities set by others.
- Knowledge, Skills and Experience Required
Demonstrate ability to motivate self to achieve goals.
- Knowledge, Skills and Experience Required
Promotes diversity and equality in people management techniques and leads by example.
- Knowledge, Skills and Experience Required
Demonstrate understanding of the implications of national priorities for the team and/or the service.
- Knowledge, Skills and Experience Required
Demonstrate understanding of the process for effective resource utilisation.
- Knowledge, Skills and Experience Required
Demonstrate understanding of, and conforms to, relevant standards of practice.
- Knowledge, Skills and Experience Required
Demonstrates ability to identify and resolve risk management issues according to policy/protocol.
- Knowledge, Skills and Experience Required
Follows professional and organisational policies/procedures relating to performance management.
- Knowledge, Skills and Experience Required
Demonstrate ability to extend boundaries of service delivery within the team.
- Knowledge, Skills and Experience Required
Understands and demonstrates the characteristics of a role model to members in the team and/or service.
- Knowledge, Skills and Experience Required
Demonstrates understanding of the mentorship process.
- Knowledge, Skills and Experience Required
Demonstrates ability to conduct teaching and assessment effectively according to a learning plan with supervision from experienced colleagues.
- Knowledge, Skills and Experience Required
Demonstrates self-development through continuous professional development activity; working alongside colleagues to identify areas to develop.
- Knowledge, Skills and Experience Required
Participates in the delivery of formal education programmes.
- Knowledge, Skills and Experience Required
Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.
- Knowledge, Skills and Experience Required
Ensures appropriate clinical supervision is in place to support development.
- Knowledge, Skills and Experience Required
Enrolled into review and appraisal systems within the network.
- Knowledge, Skills and Experience Required
Demonstrates ability to critically evaluate and review literature.
- Knowledge, Skills and Experience Required
Demonstrates ability to identify where there is a gap in the evidence base to support the practice.
- Knowledge, Skills and Experience Required
Demonstrates ability to generate evidence suitable for presentations at practice and local level.
- Knowledge, Skills and Experience Required
Demonstrates ability to apply research evidence base into working place.
- Knowledge, Skills and Experience Required
Demonstrates understanding of principles of research governance.
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Previous work within a patient facing role.
- Experience
Understanding of GMS contracts and Medicines Management Incentive Schemes.
- Experience
Experience of NHS IT Systems.
- Qualifications
Medicines Reconciliation Certificate / Equivalent.
Job summary
Working within your clinical and professional boundaries, you will work alongside the Durham Coast PCN Clinical Pharmacists to support clinical teams in all aspects of prescribing and medicines safety.
The purpose of this role is to promote and support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. The Pharmacy Technician will be a point of contact for patients regarding their prescriptions. The post holder will help patients get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk and high-cost drugs and handling of prescription queries within the areas of competence.
This will also involve work to deliver key medicines optimisation outcomes against the ICB's Prescribing Outcomes Scheme. Contribute to quality improvement and clinical audit, as well as supporting aspects of the Quality and Outcomes Framework, medicines safety and antibiotic stewardship. You will also be required to contribute towards practice financial stability through medicines optimisation and related targets in QOF.
The role will include training and development of practice administrative staff that process repeat prescriptions to support improved co-ordination and effective pharmacy administration within general practice.
Main duties of the job
- Support practice clinical pharmacists and practice clinical teams to provide a safe and effective repeat prescribing service.
- Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.
- Co-ordinate medication review appointments and any changes of medication as advised by the clinical team.
- Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives.
- Medicines reconciliation post discharge and on other transfers of care.
- Bring queries to clinical team to include under or over usage.
- Day to day handling of prescription queries within area of own competence.
- Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
- Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldecott Guidelines and the Confidentiality Code of Conduct.
- Utilise GP practice clinical systems to conduct prescribing audits.
- Support the clinical pharmacists and practices with the work required under County Durham ICBs Medicines Management Local Incentive Scheme.
About us
We are looking to recruit an additional Pharmacy Technician to join our team at Durham Coast Primary Care Network which is formed of four member practices; East Durham Medical Group, Bevan Medical Group, Southdene Medical Centre and Wingate Medical Centre, together representing a population of over 33,000 patients.
Details
- Date posted: 01 October 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: B0611-26-0024
- Job locations: East Durham Medical Group, Ashmore Terrace, Wheatley Hill, County Durham, DH6 3NP, United Kingdom, The Medical Centre, Front Street West, WINGATE, County Durham, TS28 5PZ, United Kingdom, The Surgery, Bevan Grove, Shotton Colliery, DURHAM, DH6 2LQ, United Kingdom, Southdene Medical Centre, Front Street, Shotton Colliery, DURHAM, DH6 2LT, United Kingdom
Job responsibilities
Part-time role for 27-32 hours per week.
Working within your clinical and professional boundaries, you will work alongside the Durham Coast PCN Clinical Pharmacists to support the clinical teams in all aspects of prescribing and medicines safety.
The purpose of this role is to promote and support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. The Pharmacy Technician will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk and high-cost drugs, and handling of prescription queries within the areas of competence.
This will also involve work to deliver key medicines optimisation outcomes against the ICB-set Prescribing Outcomes Scheme. Contribute to quality improvement and clinical audit, as well as supporting aspects of the Quality and Outcomes Framework, medicines safety and antibiotic stewardship. You will also be required to contribute towards practice financial stability through medicines optimisation and related targets in QOF.
The role will include training and development of practice based administrative staff that process repeat prescriptions to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.
Main Duties and Areas of Responsibility: Pharmacy Technician
Support practice clinical pharmacists and practice clinical teams to provide a safe and effective repeat prescribing service.
Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.
Co-ordinate medication review appointments and any changes of medication as advised by the clinical team.
Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives.
Medicines reconciliation post discharge and on other transfers of care.
Bring queries to clinical team to include under or over usage.
Day to day handling of prescription queries within area of own competence.
Delivery of training and development to practice administrative staff who process repeat prescription requests to support improved co-ordination and effective pharmacy administration.
Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
Participate in practice meetings, and other meetings to improve engagement of the role and to promote issues relevant to prescribing.
Liaise with multidisciplinary team, prescribing support team, community pharmacy and hospital pharmacy teams.
Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldecott Guidelines and the Confidentiality Code of Conduct.
Be responsible for the organisation and planning of own workload to meet set deadlines.
Utilise GP practice clinical systems to conduct prescribing audits.
Support the clinical pharmacists and practices with the work required under County Durham ICBs Medicines Management Local Incentive Scheme.
Support the clinical pharmacists in shared care monitoring and processes.
In collaboration with practice Clinical Pharmacists and GP Prescribing Leads ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result.
Undertake training and development, to ensure the required knowledge and skills for practice-based work.
Escalate problems or issues to line manager that requires additional support or input.
Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change.
Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals.
The post holder will develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
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Applying for this NHS job
This advert is for Pharmacy Technician with South Durham Health CIC in Wheatley Hill, England; Wingate, England; Durham, England. It is listed as a Pharmacy technician role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 30 Oct 2026.
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