Pharmacy Support Worker - Higher Level

Job summary

We're excited to offer a fantastic opportunity to join the Medicines Optimisation team at Mid Yorkshire Hospitals NHS Teaching Trust as a Pharmacy Support Worker - Higher Level. In this role, you will work closely with our ward-based, clinical pharmacy team to help ensure patients receive their medications safely, efficiently and on time. You will be joining a progressive, forward-thinking Pharmacy department where innovation and teamwork are at the heart of what we do. Were a friendly and supportive team, committed to helping you settle into the role and develop your skills for the future.

We are looking for someone who has either successfully completed an NVQ Level 2 in Pharmacy Services or is willing to work to gain this qualification within 15 months of employment. Ideally you will have experience in a pharmacy setting, either in community or hospital. We would like you to have a positive, proactive attitude and genuine passion for patient care, a strong attention to detail, excellent organisational skills, and the ability to manage a busy workload whilst working both independently and as part of a team. You will also need to be confident and have clear communication skills.

The successful applicant, unless they already hold the required NVQ2, will be required to undertake and successfully complete the NVQ Level 2 Pharmacy Services qualification (provided by Bradford College) within 12-15 months of appointment as a condition of the post.

Main duties of the job

As a key member of the Medicines Optimisation team, you will play an essential role in delivering a high-quality, ward-based pharmacy service by:

• Supporting patients directlyreviewing any medicines they have brought to hospital with them, ensuring they are safe to use during admission, confirming supplies for discharge, and accurately documenting details on the electronic prescribing system.
• Maintaining safe and timely care by ordering medication through the electronic prescribing system to help prevent missed doses during a patients stay.
• Working collaboratively with pharmacy colleagues and ward staff at all levels to help ensure the smooth and effective running of the service.
• Dispensing medication on the ward for discharge, supporting timely patient flow, and assisting the pharmacy team with counselling patients on newly prescribed treatments.
• Transferring medication between wards when required to support continuity of care.
• Providing support to nursing staff, helping them with medication queries and ordering needs.
• Contributing to staff development by supporting the training of Pharmacy Support Workers, Pre-registration Trainee Pharmacy Technicians, Pharmacy Technicians, and Trainee and Foundation Pharmacists.

Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker route.

If a high number of applications is received, the job listing may close earlier than stated.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Details

• Date posted: 27 August 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 001533
• Job locations: Trustwide UK, Wakefield, West Yorkshire, WF1 4DG, United Kingdom

Job responsibilities

Essential person specification requirements

Qualifications

• NVQ2 in Pharmacy Services or equivalent (This training is required of all Pharmacy support staff by the Pharmaceutical Society)
• Reasonable Standard of Education – particularly in Maths, English and Science

Experience

• Experience in a Pharmacy dispensary (NHS or Retail sector).
• Experience dealing with patients/customers in a busy environment.

Skills and Abilities

• Evidence of good literacy and numeracy skills
• Keyboard skills
• Physically able to perform the duties of the post e.g. work on wards throughout the hospital, access stock from high and low shelving and transport medicines between wards