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Job requirements
Essential
59 listedRequirements the employer expects applicants to meet.
- Knowledge
Supervisory processes and practices
- Knowledge
MS Office application experience
- Knowledge
NHS/Trust protocols/policies and procedures
- Knowledge
An understanding of Service/Departmental, Trust and National standards/targets that impact on the service area.
- Knowledge
An excellent knowledge of a supervisory/PA role.
- Knowledge
The post holder should be aware of the Trust's Policies and Procedures including Recruitment and Selection; Annual Leave; Confidentiality.
- Knowledge
Clear knowledge/understanding of terminology applicable to the service area.
- Knowledge
An understanding and appreciation of complimentary service areas/functions.
- Knowledge
Aware of the Data Protection Act and Confidentiality in relation to the role
- Knowledge
An appreciation of clinical/operational areas that the service area interacts with.
- Knowledge
Understand and adhere to data protection, confidentiality and copyright laws.
- Knowledge
An understanding of the relationship and impact on the service of a range of IT applications.
- Knowledge
Understand and adhere to Departmental/Service, Trust and NHS processes and protocols.
- Experience
Secretarial and administrative processes and practices
- Experience
Experience of organising and servicing meetings
- Experience
Experience of dealing with people at all levels within and external to a large organisation
- Experience
Well-developed knowledge and experience of using information systems, software applications and office equipment.
- Experience
Experience of a health care environment
- Experience
Diary management experience
- Qualifications and Training
Qualified to RSA3 typing/word processing or equivalent experience
- Qualifications and Training
Excellent MS Word, Excel and Powerpoint skills
- Qualifications and Training
GCSE (or equivalent) English Language grade C or above, or equivalent ability.
- Qualifications and Training
Appropriate typing/IT qualification or equivalent.
- Qualifications and Training
Have achieved education and experience pertinent to the role.
- Personal Qualities and Values
Professional attitude to work
- Personal Qualities and Values
Caring and understanding
- Personal Qualities and Values
Common sense and initiative
- Personal Qualities and Values
Integrity
- Personal Qualities and Values
To have an adaptable and flexible approach to working hours and practices.
- Personal Qualities and Values
Must be tactful and diplomatic.
- Personal Qualities and Values
Respect the privacy, dignity, religious and cultural beliefs of others.
- Personal Qualities and Values
Demonstrate integrity and respect confidentiality.
- Personal Qualities and Values
Ability to adapt to change of circumstances
- Personal Qualities and Values
Flexibility in approach to working hours and working practices including participating in late night cover.
- Supervisory and Leadership Skills
Effective supervisory skills, be highly motivated and lead by example to motivate other team members.
- Supervisory and Leadership Skills
Effective supervisory skills.
- Communication and Interpersonal Skills
Customer focussed/customer service skills
- Communication and Interpersonal Skills
Polite and helpful customer service skills
- Communication and Interpersonal Skills
Ability to work collaboratively with the clerical team, leading through influence when needed
- Communication and Interpersonal Skills
An ability to work collaboratively with clinical staff across the trust to ensure metrics are collected, analysed and understood and monitor compliance on a continuing basis.
- Communication and Interpersonal Skills
Highly developed interpersonal skills with the ability to exchange confidential, sensitive or contentious information clearly and effectively at all levels, i.e. patients, relatives, colleagues and other health professionals, within the Trust and externally.
- Communication and Interpersonal Skills
Communicate sensitively and effectively
- Communication and Interpersonal Skills
Effective communication skills, verbal and written.
- Communication and Interpersonal Skills
Demonstrate a commitment to team working, departmental and multi-disciplinary team.
- Administrative, IT and Organisational Skills
An ability to effectively implement, and ensure adherence to, Trust and Departmental policies and procedures associated with the role and the service.
- Administrative, IT and Organisational Skills
An ability to provide accurate and appropriate non-clinical advice and information to others - colleagues, staff at all levels, patients and their families.
- Administrative, IT and Organisational Skills
Excellent organisational skills with the ability to work both independently and as part of a team.
- Administrative, IT and Organisational Skills
Prioritise own workload and, where appropriate, that of the team.
- Administrative, IT and Organisational Skills
Able to effectively manage a variety of tasks with possibly competing deadlines.
- Administrative, IT and Organisational Skills
An ability to accurately take complicated/complex and sensitive information, typing complicated/complex minutes and maintaining action tracking, alerting staff to outstanding tasks while subject to frequent interruptions.
- Administrative, IT and Organisational Skills
An ability to exercise judgement when dealing with enquiries to evaluate the situation and resolve problems within their remit, escalating issues appropriately9
- Administrative, IT and Organisational Skills
To support and sustain the department's practice with efficient administrative protocols, processes and procedures, in line with service needs.
- Administrative, IT and Organisational Skills
Commitment to ensuring work is completed and targets met within the timescales dictated by the Head of Profession, Trust and/or external bodies.
- Administrative, IT and Organisational Skills
Have the ability to assess and resolve problems within the remit of the role, seeking advice and guidance where required from the Head of Profession.
- Administrative, IT and Organisational Skills
Able to adapt to new working practices/processes
- Administrative, IT and Organisational Skills
Able to support and participate in reviewing changes within the working practices/processes of the team.
- Administrative, IT and Organisational Skills
Able to prioritise workload - individual and that of the clerical team, if appropriate.
- Administrative, IT and Organisational Skills
Ability to manage own workload consisting of a variety of tasks and deadlines, achieving required deadlines.
- Administrative, IT and Organisational Skills
Continually monitor, review and, where appropriate, suggest changes to improve the working practices and systems
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Previous supervisory experience
Job summary
An exciting opportunity has arisen for a highly organised and motivated Personal Assistant to join the Chief Nurse CSU at Leeds Teaching Hospitals NHS Trust. Working as part of the CSU Central Team, you will provide a comprehensive PA and administrative service to the General Manager, helping to ensure the effective coordination and day-to-day running of the service. The role is based at Trust Headquarters, St Jamess University Hospital, with a requirement to work across Trust sites and remotely where needed.
Main duties of the job
We are looking for someone with excellent organisational, communication and IT skills who can manage competing priorities, work independently and build effective relationships with colleagues at all levels. You will support diary and meeting management, prepare agendas and minutes, maintain effective information and administrative systems, coordinate follow-up actions and handle sensitive and confidential information with professionalism and discretion.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
- Date posted: 05 October 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 002281
- Job locations: Trust Headquarters LTHT, Leeds, West Yorkshire, LS9 7TF, United Kingdom
Job responsibilities
For questions about this job, contact:
John Finnegan
General Manager
john.finnegan1@nhs.net
0113 206 6951
Shortlisting Date: 19th October 2026
Interview Date: Friday 30th October 2026
Why you should join our team
The Chief Nurse CSU is a diverse and supportive team working across a range of services that contribute to the delivery of high-quality patient care at Leeds Teaching Hospitals. As part of the CSU Central Team, you will work closely with the General Manager and colleagues across the Trust, giving you the opportunity to build strong working relationships and gain experience of a broad range of corporate and operational activities. The role is varied, with the opportunity to work independently while being an integral part of the wider team.
We are looking for someone who enjoys working in a busy environment, takes pride in providing a high-quality service and is comfortable managing different priorities. You will join a team that values collaboration, professionalism, flexibility and personal development, where you will be trusted to use your initiative and play an important role in supporting the effective running of the CSU.
What you will bring to the role
We are looking for someone who can bring:
- Excellent organisational skills, with the ability to prioritise and manage competing deadlines.
- Strong written and verbal communication skills.
- Excellent Microsoft Word, Excel and PowerPoint skills.
- Experience of providing effective administrative and secretarial support.
- Experience of organising and supporting meetings, including preparing agendas, taking complex minutes and tracking actions.
- Strong diary management skills and the ability to coordinate busy schedules.
- Confidence in dealing professionally with colleagues and stakeholders at all levels.
- The ability to work independently, use initiative and exercise judgement when dealing with enquiries.
- A professional, flexible and adaptable approach to work.
- Integrity and discretion when handling confidential and sensitive information.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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Applying for this NHS job
This advert is for Personal Assistant with Leeds Teaching Hospitals NHS Trust in Leeds, England. It is listed as a Band 4 Personal assistant role. The advertised salary is £28392.00 to £31157.00. The contract type is Permanent. The application deadline is 18 Oct 2026.
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