Personal Assistant - ENT


Location
Bury St Edmunds, England
Salary
£28,392 - £31,157 Per annum, pro rota
Profession
Personal assistant
Grade
Band 4
Deadline
31 Oct 2026
Contract Type
12 months (Fixed term)
Posted Date
13 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

22 listed

Requirements the employer expects applicants to meet.

  • Personal Qualities

    Clear and precise communication skills

  • Personal Qualities

    Good telephone manner

  • Personal Qualities

    Calm under pressure

  • Personal Qualities

    Able to meet deadlines

  • Personal Qualities

    Good interpersonal skills

  • Personal Qualities

    Good organisational skills

  • Personal Qualities

    Friendly and helpful manner

  • Personal Qualities

    Caring attitude

  • Personal Qualities

    Attention to detail

  • Personal Qualities

    Ability to work on own initiative or part of a team

  • Personal Qualities

    Flexible approach to working hours and duties

  • Personal Qualities

    Able to demonstrate an understanding of issues relating to confidentiality

  • Personal Qualities

    Proven record of good timekeeping and attendance

  • Skills and Abilities

    Touch Typing

  • Skills and Abilities

    Microsoft Office

  • Skills and Abilities

    Excel Skills

  • Skills and Abilities

    Accurate Key Board Skills

  • Skills and Abilities

    Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.

  • Experience and knowledge

    Previous experience as P.A or Secretary

  • Education and qualifications

    RSA II Typing, Word or Equivalent

  • Education and qualifications

    Proven Computer literacy

  • Education and qualifications

    Good Standard of General Education (including Maths and English)

Desirable

8 listed

Additional qualities the employer would prefer.

  • Skills and Abilities

    Knowledge of the Hospital Administration System

  • Skills and Abilities

    Audio Typing

  • Skills and Abilities

    Understanding of Databases

  • Experience and knowledge

    Previous NHS experience or related environment

  • Experience and knowledge

    Audio Typist

  • Experience and knowledge

    Medical Terminology

  • Experience and knowledge

    Some customer care experience

  • Education and qualifications

    Amspar certificate or diploma

Job overview

To provide a comprehensive personal assistant/secretarial service in support of the ENT Department and associated medical team ensuring the provision of an efficient and reliable service.

Main duties of the job

  • We are looking for an organised, motivated, and professional to join our busy ENT Department. This is an excellent opportunity to support a dedicated clinical team while helping to deliver high-quality patient care. Main duties of the job Manage clinic appointments, waiting lists, and theatre schedules. Prepare, type, and distribute clinical correspondence using digital dictation. Answer telephone and email enquiries from patients, GPs, and healthcare professionals. Maintain accurate patient records in line with NHS policies and confidentiality requirements. Coordinate meetings, diaries, and clinic arrangements. Work closely with colleagues to ensure an efficient and patient-focused service
  • Manage clinic appointments, waiting lists, and theatre schedules.
  • Prepare, type, and distribute clinical correspondence using digital dictation.
  • Answer telephone and email enquiries from patients, GPs, and healthcare professionals.
  • Maintain accurate patient records in line with NHS policies and confidentiality requirements.
  • Coordinate meetings, diaries, and clinic arrangements.
  • Work closely with colleagues to ensure an efficient and patient-focused service

Detailed job description and main responsibilities

Please see job description attached to view main duties and responsibility of role.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

WhatsApp job alerts

Get instant WhatsApp alerts for Band 4 Personal assistant roles in Bury St Edmunds

Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.

Sign up for WhatsApp alerts

Applying for this NHS job

This advert is for Personal Assistant - ENT with West Suffolk NHS Foundation Trust in Bury St Edmunds, England. It is listed as a Band 4 Personal assistant role. The advertised salary is £28,392 - £31,157 Per annum, pro rota. The contract type is 12 months (Fixed term). The application deadline is 31 Oct 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.