Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Autonomy
Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
- Analytical
Problem solving skills and ability to respond to sudden unexpected demands
- Physical Skills
Skills for manipulating information.
- Physical Skills
Advanced keyboard skills, use of a range of software
- Planning Skills
Ability to plan and prioritise a varied workload
- Planning Skills
Effective management of multiple email inboxes
- Management Skills
Skills for managing aspects of projects ensuring they meet financial / deliverable targets
- Communication Skills
Ability to build and maintain positive and productive working relationships with colleagues at all levels
- Communication Skills
Confident to respectfully challenge behaviours or practice not in line with organisational policy or values
- Communication Skills
Interpersonal and oral/written communication skills in order to communicate complex information and administrative matters
- Communication Skills
Strong team player and able to facilitate effective team working in others
- Communication Skills
Ability to pull together comprehensive draft reports, data and letters.
- Communication Skills
Ability to write outcome letters following employee relations processes which are compliant with organisational policy and employment law
- Communication Skills
Negotiating, networking and persuasive skills
- Equality and Diversity
Understanding of and commitment to equality of opportunity and good working relationships
- Knowledge, Training and Experience
Demonstrable knowledge of HR / OD practice (e.g. employment law / the OD Consultancy cycle) through training and / or experience to degree level (or equivalent)
- Knowledge, Training and Experience
Certificate in Personnel Practice and willingness to work towards CIPD Qualification
- Knowledge, Training and Experience
Experience in an operational HR or OD role, covering a range of responsibilities across the employee life cycle (e.g. employee relations management, facilitation)
- Knowledge, Training and Experience
Experience of advising on application of terms and conditions of employment / organisational policies
- Knowledge, Training and Experience
Knowledge of administrative procedures, project management or information analysis
- Knowledge, Training and Experience
Advanced knowledge of IT systems including MS suite of packages (including co-pilot / AI) and information systems relevant to role
Desirable
3 listedAdditional qualities the employer would prefer.
- Analytical
Excellent time management skills with the ability to re-prioritise
- Planning Skills
Skills for project management
- Knowledge, Training and Experience
Previously worked in similar position within the public sector
Job overview
NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB HR and OD Support Officer to join our People Team and help shape a positive employee experience across our Cluster organisation.
This varied and rewarding role offers the opportunity to support a wide range of HR and Organisational Development activities, including employee relations, staff engagement, wellbeing initiatives, organisational development programmes, workforce data analysis, learning events and culture change projects.
You will work closely with managers, staff, partners and colleagues to deliver practical HR and OD solutions that support our people and organisational ambitions. We are looking for someone with experience in an HR or OD environment, strong organisational skills, excellent communication abilities and a genuine passion for supporting people and teams.
Main duties of the job
- To provide professional, comprehensive and timely Human Resources (HR) and Organisational Development (OD) advice and support to managers and staff, across the People Service portfolio (e.g. employee relations, organisational development interventions).
- The post holder will need to build and maintain constructive working relationships with internal and external stakeholders.
- Support planning, coordination, and delivery of HR, OD and engagement activities
- Provide advice and support to managers on general HR/OD related issues and queries.
- Manage and respond to queries into the HR/OD inboxes
Detailed job description and main responsibilities
- Support delivery of the NHS Strategic Commissioning Framework and LNR Operating Model.
- Support work programmes within the LNR People and OD Strategy.
- Maintain records, reports, and databases in line with project plans, statutory and governance requirements.
- Provide operational support to the HR and OD teams in accordance with an annual work programme and key deliverables.
- Work with managers and Staff Side representatives to develop a culture of healthy employee relations, harmonious partnership working, staff involvement and engagement.
- Participate in the local implementation of the ICB's Health and wellbeing agenda.
- Assist with promoting, monitoring, evaluating and reporting of HR, OD and engagement initiatives
- Support and advise managers on employee relations casework as delegated by the People Services Senior Lead/Senior People Services Manager, to include sickness, conduct, performance, grievance and harassment issues.
- Support with OD interventions, including facilitating as delegated by Senior OD Manager.
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Applying for this NHS job
This advert is for People and OD Support Officer with NHS Northamptonshire Integrated Care Board in Kettering, United Kingdom; Leicester, United Kingdom. It is listed as a Band 5 Officer (discipline unspecified) role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 05 Oct 2026.
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