Peer Supporter

Job overview

An exciting opportunity has arisen in our Helping Overcome Personal and Emotional Difficulties (H.O.P.E.) team works across Northumberland and North Tyneside to support people aged 18 and over who experience difficulties related to trauma and/or managing strong emotions and relationships. This may include problems with:

• Feeling overwhelmed by intense emotions
• Managing urges to act quickly
• Forming and maintaining healthy relationships
• Distressing memories about difficult life events
• Other trauma related experiences, for example dissociation

A key feature of the post will be the person’s unique lived experience of mental health services and their recovery (and / or of supporting someone in a caring capacity with (a) mental health condition(s), neurodiversity or learning disability), and how the wisdom that comes with this can support others on their personal journey.

The majority of the post holder’s time will be devoted to having direct contact with service users,

This is a unique opportunity to work as part of a Clinical Team, utilising your personal experience to provide support, validation and, creating an opportunity to make a real difference in the lives of carers and families.

The role focuses on creating trusting relationships whilst supporting carers to manage the challenges and changes that a caring role can bring throughout treatment.

Main duties of the job

Use your lived experience thoughtfully, sharing relevant stories that can create a shared understanding between carers to help build a mutual connection.

Co facilitate and develop therapeutic groups for service users and create a safe space for sharing experiences.

Working 1:1 with service users to offer appropriate individualised support and advice

Managing and prioritising your workload independently.

Have the ability to:

Communicate through a range of different methods including face to face, telephone, email, and in group settings.

Work collaboratively as part of a team as well as individually.

Have a good level of self-awareness

Ability to manage and maintain professional boundaries

This service covers a wide area across Northumberland and North Tyneside and this role will involve travelling across the county.

Have an ability to use trust IT systems for recording patient or carer contacts. The use of online diaries and Microsoft teams to communicate with colleagues and join online meetings.

Detailed job description and main responsibilities

Please find attached job description and role descriptor for full details.

We will arrange a group assessment day where we can meet potential applicants in person and potential applicants can come along to find out more about the post and decide whether this post is right for them. Dates to be confirmed.

Advertising date : 4th September 2026

Closing date : 18th September 2026

We welcome your application.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.