Job overview
An opportunity has arisen in Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust’s (CNTW) North Cumbria Locality. We are currently seeking a Peer Supporter to join our Hope Haven team based in Whitehaven, Cumbria. This is a unique opportunity to work as part of a new and transformative service working alongside local partners including Home Group, Everyturn, as well as local third sector organisations.
Our aim is to transform the way mental health care is provided locally, by bringing together specialist health, social care and community services in the heart of West Cumbria.
Lived experience roles are a vital part of our plan to continually improve the services that we provide. They help to support people during their journey through our services to establish greater control over their lives, decisions and build resilience during their care and treatment.
This role is aimed at people who have experience of using their own recovery journey to help others and now feel able to be part of a small, dedicated team of peer supporters and ensure lived experience is integrated into each part of Hope Haven
Main duties of the job
You will be expected to offer a different perspective and contribute to the role by:
Offering a warm welcome to people using the service as part of our welcomer team by conducting initial and follow up consultations including Welcome Pad and use of NHS dialog + too
Working alongside colleagues from partner organisations to identify the most appropriate interventions for people whom we work with.
Liaising with senior leads to communicate progress within the Lived Experience team
Organising weekly workload including personal caseload where peers will manage both appointments and walk-ins as well as other training sessions as part of development
Contributing to the development and delivery of training to all partners
Promoting carer involvement working alongside our carer lead and involvement team.
Assisting with facilitation of groups as well as 1:1 work, using wellness plans and tools.
Recording progress and concerns, working in a manner which ensures confidentiality and security on unique recording system.
Detailed job description and main responsibilities
Please find attached job description and role descriptor for full details.
Advertising date : 21st August 2026
Closing date : 3rd September 2026
We welcome your application.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Additional Requirements
Essential
- Ability to meet the mobility requirements of the post
Skills and Competencies
Essential
- Understanding of personal values and beliefs
- Good interpersonal and team-working skills
- Ability to share personal story of recovery in a professional manner
- Confidence in own skills and ability to draw upon own resilience and strengths to sustain own wellbeing Ability to assist people to develop recovery and wellness plans
- Ability to facilitate groups
- Ability and willingness to reflect on work practice and be open to constructive feedback
- Ability to work in an enabling and creative way
- Ability draw on own resilience while working with challenging situations.
- Ability to plan and prioritise workload
- Ability to undertakebreakaway skills
- Ability to deliver aspects of a planned training event.
Desirable
- Experience of WRAP or other recovery / person-centred planning tools
- Knowledge of how the mental health and other health and social care systems operate
- Understanding of issues affecting mental health and well-being
Knowledge and Experience
Essential
- Personal lived experience of secondary mental health services and own recovery journey and / or personal lived experience of supporting someone with mental health / neurodiversity / learning disability
- Experience of being in a supportive and enabling role
Desirable
- Experience of a person-centred approach
- Experience of working in the mental health field
- Knowledge of trauma informed practice
- Knowledge of strength’s based and person-led practice
Education and Qualification
Essential
- Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
- Knowledge of care related procedures, clinical observation, relevant legislation
Desirable
- Completion of Peer Support Specialist Training or other similar peer support training
- Completion of Wellness Recovery Action Plan (WRAP) training
- Completion of WRAP Educator training
WhatsApp job alerts
Get instant WhatsApp alerts for similar NHS roles in Workington, Cumbria
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Peer Supporter with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Lilyhall Business Centre. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 03 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.