Peer Support Worker

Job overview

78 Crawley Road is a Level 2 inpatient mental health rehabilitation service providing specialist, recovery-focused care for adults with complex and enduring mental health needs. The service supports individuals to progress towards greater independence through personalised care planning, therapeutic activities, and preparation for community living within a structured multidisciplinary model of care.

The Peer Support Worker role is integral to this model, working alongside clinical staff to provide lived-experience support to all 24 service users. The post holder will deliver both one-to-one and group-based interventions, promoting engagement in meaningful activity, building recovery skills, and fostering hope and motivation. The role enhances the therapeutic offer by strengthening relationships, encouraging participation, and supporting individuals to achieve their personal recovery goals.

This is a unique opportunity to contribute to a dynamic and person-centred rehabilitation service where recovery, social inclusion, and positive risk-taking are central. The successful candidate will play a key role in supporting service users to develop independence, improve quality of life, and successfully transition to community settings.

Main duties of the job

The Peer Support Worker will provide recovery-focused support to service users through both one-to-one and group interventions, using lived experience to inspire hope, promote engagement, and support individuals in achieving their recovery goals. This includes facilitating therapeutic activities, encouraging participation in meaningful occupation, and supporting the development of daily living skills and independence.

The post holder will work collaboratively within the multidisciplinary team, contributing to care planning and providing regular feedback on service user progress, wellbeing, and engagement. They will support service users to identify strengths, manage challenges, and develop self-management strategies in line with their individual recovery plans.

In addition, the role involves promoting a positive, person-centred and recovery-oriented environment by building therapeutic relationships, advocating for service users, and supporting access to social, educational, and community-based opportunities. The Peer Support Worker will maintain accurate records, participate in supervision, and adhere to Trust policies and standards to ensure safe and effective care delivery.

Detailed job description and main responsibilities

The Peer Support Worker plays a key role in delivering recovery-focused care within the multidisciplinary team.

• Provide one-to-one and group-based support using lived experience to promote hope, engagement, and recovery
• Facilitate therapeutic and meaningful activities that support independence and daily living skills
• Support service users to achieve goals identified in their individual recovery plans
• Build therapeutic relationships and promote a positive, person-centred environment
• Work collaboratively with the multidisciplinary team, contributing to care planning and reviews
• Monitor and report on service user progress, wellbeing, and engagement
• Support individuals to identify strengths, manage challenges, and develop self-management strategies
• Maintain accurate clinical records and adhere to Trust policies and professional standards

For a full outline of the job description and person specification, please see the attached documentation.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.