
Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Skills
Excellent Customer response skills
- Skills
Excellent telephone communication skills
- Skills
Excellent verbal communication skills (50% of this post will require you be the first point of contact on the telephone)
- Skills
Able to self-organise, effectively prioritising own workload
- Knowledge
General administrative processes and using a variety of digital systems
- Experience
Recent experience/familiarity in a Payroll or HR Customer Service Environment
- Experience
Query resolution/problem solving using service desk software and digital help desk systems
- Experience
Ability to work to strict deadlines.
- Qualifcations
GCSE qualifications including Mathematics and English in Grades A-C
Desirable
3 listedAdditional qualities the employer would prefer.
- Skills
Excellent IT skills, familiar with PC operating systems and applications (Microsoft Windows)
- Knowledge
Understanding of PAYE, National Insurance, and statutory legislation.
- Experience
Prior experience using the ESR or other Oracle-based HR and Payroll Systems
Job overview
An opportunity has arisen for an enthusiastic Payroll Clerk to join our busy and dynamic Payroll Team. As a Payroll Clerk you will be responsible for contributing to providing a high quality, customer focused payroll service along with your fellow Payroll colleagues.
Your primary focus will be responding to and resolving routine queries from managers, employees, clients and third parties. A large majority of your time will be spent being the first point of contact on the telephone and via email, so it is essential that you can demonstrate excellent verbal and written communication skills.
You will actively contribute to the wider payroll and pensions team by working in collaboration with the wider team, and keeping sound and up to date knowledge of departmental practices.
The ideal candidate will have previous experience in a Payroll or HR customer service environment, and will be familiar with using service desk/help desk systems. The ability to work to deadlines and prioritise an ad-hoc workload is also key to this role.
This is a full-time, permanent role, working Monday to Friday from our New Mill Office in Saltaire, Bradford.
Closing: 1st Nov 26
Shortlisting: w/c 2nd Nov 26
Interviews: w/c 9th Nov 26
Main duties of the job
- To contribute to a high quality, customer focused payroll service with the main job purpose of responding to and resolving routine queries from managers, employees, clients and third parties.
- To actively contribute to the wider payroll and pensions team by working in collaboration with the wider Payroll team and keeping sound and up to date knowledge of departmental practices.
- Act as first point of contact for Payroll and Pensions Service Desk.
- To process payroll and pensions related documents and uploads in accordance with statutory requirements and NHS national terms and conditions of service
Detailed job description and main responsibilities
Please read the attached Job description and person specification for further details about this role.
Right to Work in the UK
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trust’s eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
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Applying for this NHS job
This advert is for Payroll Liaison Clerk with Bradford District Care NHS Foundation Trust in Bradford, England. It is listed as a Band 3 Clerk (discipline unspecified) role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 01 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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