Location
Bradford, England
Salary
£25760.00 to £27476.00
Profession
Clerk (discipline unspecified)
Grade
Band 3
Deadline
01 Nov 2026
Contract Type
Permanent
Posted Date
13 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

9 listed

Requirements the employer expects applicants to meet.

  • Skills

    Excellent Customer response skills

  • Skills

    Excellent telephone communication skills

  • Skills

    Excellent verbal communication skills (50% of this post will require you be the first point of contact on the telephone)

  • Skills

    Able to self-organise, effectively prioritising own workload

  • Knowledge

    General administrative processes and using a variety of digital systems

  • Experience

    Recent experience/familiarity in a Payroll or HR Customer Service Environment

  • Experience

    Query resolution/problem solving using service desk software and digital help desk systems

  • Experience

    Ability to work to strict deadlines.

  • Qualifcations

    GCSE qualifications including Mathematics and English in Grades A-C

Desirable

3 listed

Additional qualities the employer would prefer.

  • Skills

    Excellent IT skills, familiar with PC operating systems and applications (Microsoft Windows)

  • Knowledge

    Understanding of PAYE, National Insurance, and statutory legislation.

  • Experience

    Prior experience using the ESR or other Oracle-based HR and Payroll Systems

Job overview

An opportunity has arisen for an enthusiastic Payroll Clerk to join our busy and dynamic Payroll Team. As a Payroll Clerk you will be responsible for contributing to providing a high quality, customer focused payroll service along with your fellow Payroll colleagues.

Your primary focus will be responding to and resolving routine queries from managers, employees, clients and third parties. A large majority of your time will be spent being the first point of contact on the telephone and via email, so it is essential that you can demonstrate excellent verbal and written communication skills.

You will actively contribute to the wider payroll and pensions team by working in collaboration with the wider team, and keeping sound and up to date knowledge of departmental practices.

The ideal candidate will have previous experience in a Payroll or HR customer service environment, and will be familiar with using service desk/help desk systems. The ability to work to deadlines and prioritise an ad-hoc workload is also key to this role.

This is a full-time, permanent role, working Monday to Friday from our New Mill Office in Saltaire, Bradford.

Closing: 1st Nov 26

Shortlisting: w/c 2nd Nov 26

Interviews: w/c 9th Nov 26

Main duties of the job

  • To contribute to a high quality, customer focused payroll service with the main job purpose of responding to and resolving routine queries from managers, employees, clients and third parties.
  • To actively contribute to the wider payroll and pensions team by working in collaboration with the wider Payroll team and keeping sound and up to date knowledge of departmental practices.
  • Act as first point of contact for Payroll and Pensions Service Desk.
  • To process payroll and pensions related documents and uploads in accordance with statutory requirements and NHS national terms and conditions of service

Detailed job description and main responsibilities

Please read the attached Job description and person specification for further details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trust’s eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

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Applying for this NHS job

This advert is for Payroll Liaison Clerk with Bradford District Care NHS Foundation Trust in Bradford, England. It is listed as a Band 3 Clerk (discipline unspecified) role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 01 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.