Patient Transport Crew

Job overview

A Patient Transport Crew Member in the NHS is responsible for safely transporting non-emergency patients to and from healthcare appointments, including hospitals, clinics, and day care centres, by driving a dedicated vehicle and assisting patients with getting in and out, ensuring their comfort and well-being throughout the journey; essentially acting as a dedicated driver and caregiver for patients who cannot use public transportation due to their medical condition.

You will crew vehicles based at any of the Patient Transport sites, conveying patients between hospital treatment and their home and to always ensure their comfort and safety during transit.

Always providing a high-quality client sensitive service.

Passing a driver assessment will be required, this will be arranged with those successful at interview

Main duties of the job

• Carry up to a maximum capacity of patients on the PTS vehicles, whilst maintaining strict appointment times.
• Maintain communication with PTS Control, enabling the addition or cancellation of patients as necessary.
• Participate in a rota system covering any shift required for the Service.
• Maintain dignity and individuality of patients at all times, and ensure their needs are met, including toileting and feeding as necessary.
• Provide support including the lifting, pulling, carrying and pushing of patients weighing up to and over 150kgs between home, treatment centres and vehicle using the appropriate equipment / techniques..
• Ensure that a correct patient handover is carried out.
• Good driving skills with the ability to provide a safe and comfortable journey for patients of different mobilities and dependencies

Detailed job description and main responsibilities

NVQ 3 or equivalent level of experience such as HCA

Willingness to undertake training relevant to the post

Ability to communicate at all levels including staff, patients and the general public

Self-awareness and insight into appropriate behaviours, acting as a role model at all times

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.